Certified Nursing Assistant - Marshall Internal & Family - Requisition #167100

Infor; Marshall (MI); On-site; USD 33,000 - 42,000; Full time

Job summary

A healthcare provider in Marshall, MI, is seeking a Certified Nursing Assistant to perform a mix of clinical and administrative duties under supervision. Responsibilities include obtaining vital signs, preparing patients for exams, and providing excellent customer service. The ideal candidate should hold a Certified Nursing Assistant license and have BLS certification within three months of hire. Candidates must be able to work in a dynamic medical environment that prioritizes patient-centered care.

Qualifications

• Must possess interpersonal skills sufficient to deal effectively with a diverse group of patients.
• Successful completion of certification in an accredited Nursing Assistant program is required.
• Knowledge of support staff competencies and patient access preferred.
• Demonstrated interpersonal skills and teamwork.

Responsibilities

• Obtain and record vital signs, medical and medication history.
• Prepare patients for examination/procedure and ensure patient flow.
• Assist provider and nursing staff as guided.
• Document all medical information accurately in the EMR.
• Schedule referrals and prior authorizations; register patients.
• Provide patient-centered care and quality customer service.

Skills

Interpersonal skills

Experience in a medical office

Communication

Education

Certified Nursing Assistant license

BLS Certification

Tools

EHRs

Job description

All CDC recommended vaccines are required vaccinations at Oaklawn. Seasonally, and upon determination of Senior leadership, the Influenza Vaccine may be mandatory; in those years, compliance is required. For all vaccines, Religious Exemptions and Medical Contraindications are available.

Certified Nursing Assistant - Marshall Internal & Family

Job Summary: Under direct supervision of a provider performs a variety of clinical and administrative tasks while striving to offer perfect care every time to patients. Clinical duties include greeting and escorting patients to the exam room, measuring and recording vitals, collecting and recording medical and medication histories, preparing patients for examination/procedure, assisting the provider as directed and ensuring efficient clinic patient flow. Additional duties include specimen collection with accurate labeling. Maintains equipment and supplies. Administrative duties include answering telephones, scheduling appointments, accurate patient registration, processing referrals and prior authorizations. Maintain focus on patient centered care and customer service.

Essential Functions:

• Consistently use an outward mindset and put forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives.
• Obtains and records vital signs, height and weight, medical and medication history.
• Documents all medical information appropriate and accurately in the EMR. Sends records to Health Information Management, as needed.
• Prepares patients for examination/procedure and ensures patient flow.
• Assists provider and nursing staff as guided.
• Collects specimens and properly labels as directed by the provider.
• Maintain rooms, equipment and supplies to uphold standard precautions.
• Answer telephones ensuring to handle customer inquiries promptly and appropriately.
• Schedule appointments, process referrals and prior authorizations.
• Register patients, ensuring accuracy, collection and scanning of proper documents, and all required registration steps are followed.
• Provides patient centered care and customer service.

Minimum Qualifications: Certified Nursing Assistant license in the State of Michigan. BLS from American Red Cross or American Heart Association Certification within 90 days of hire.

Knowledge, Skills & Abilities: Experience in a medical office or similar setting required. Must possess interpersonal skills sufficient to deal effectively and courteously with a diverse group of patients, doctors, internal callers and other healthcare personnel, while maintaining strict medical ethics. Successful completion of certification in an accredited Nursing Assistant program required. Demonstrated knowledge of support staff competencies, computers, and EHRs. Patient access knowledge preferred. PCMH experience a plus.

Working Conditions:Potential exposure to blood/body fluids and contagious disease.

Physical Requirements: Constantly stand, walk, reach, see/visual acuity, handle/grasp/feel, talk/hear, taste/smell. Frequently sit, reach, push/pull, bend/twist, stoop/kneel/crouch. Lift/carry 1 to 50+ lbs.

Marshall, 200 N. Madison, Marshall, MI 49068