Certified Medical Interpreter/Translator

Children's Service Center of Wyoming Valley, Inc; Wilkes-Barre (Luzerne County); On-site; USD 33,000 - 43,000; Full time

Benefits offered by this job

Free Health Coverage

Dental & Vision Plans

Free Life Insurance

Long-Term Disability

401k Matching

EAP

Annual Raises

Tuition Reimbursement

Student Loan Aid

CE/ Licensure Reimbursement

Calm App Subscription

Referral Bonuses

Paid Holidays & Vacation

Phone Discounts

Shopping Discounts

Great Place to Work 2025-2026

Job summary

Children's Service Center of Wyoming Valley, Inc is seeking a Certified Medical Interpreter/Translator to facilitate accurate communication between Spanish-speaking patients and healthcare providers at our Main Office in Wilkes-Barre, PA.

The role covers on-site interpretation during visits and phone calls, translation of written materials, and support for patient understanding, confidentiality, and quality care.

Qualifications

• High school diploma or equivalent required.
• Certificate in medical translation required.
• At least 1 year interpreter/translation experience in a medical setting, preferably in a community health or FQHC environment.
• Experience working with underserved and diverse patient populations preferred.
• Proficiency with Electronic Health Record (EHR) systems; experience with eClinicalWorks, NextGen, SmartCare or similar systems is a plus.
• Strong communication skills, both verbal and written.

Responsibilities

• Provide accurate interpretation between English-speaking providers and Spanish-speaking patients during appointments, examinations, and follow-up discussions.
• Interpret medical histories, symptoms, diagnoses, treatment recommendations, medication instructions, and patient education.
• Use appropriate medical terminology in both English and Spanish while preserving the meaning and intent of the original message.
• Translate approved patient education materials, appointment instructions, office communications, and other non-complex clinical documents between English and Spanish.
• Ensure translated materials are accurate, culturally appropriate, and understandable to the intended audience.
• Document interpreter services in the electronic health record, consistent with office policy.
• Help identify communication barriers that may affect patient access, understanding, or continuity of care.
• Interpret accurately and completely without adding, omitting, or changing information.

Skills

Bilingual English/Spanish

Strong communication

Education

High school diploma or equivalent

Certificate in medical translation

Tools

EHR systems

Job description

Job Title

Certified Medical Interpreter/Translator Certified Medical Interpreter/Translator

Location

Main Office - Wilkes Barre, PA 18702

Position Type

Full Time

Purpose of this position

T he Medical Interpreter & Translator facilitates accurate communication between Spanish-speaking patients and healthcare providers. This role provides interpretation during patient visits and phone calls, translates written materials, and supports patient understanding, confidentiality, and quality care.

Key Responsibilities

• Provide accurate, impartial, and complete interpretation between English-speaking providers and Spanish-speaking patients during appointments, examinations, and follow-up discussions.
• Interpret medical histories, symptoms, diagnoses, treatment recommendations, medication instructions, and patient education.
• Use appropriate medical terminology in both English and Spanish while preserving the meaning and intent of the original message.
• Translate approved patient education materials, appointment instructions, office communications, and other non-complex clinical documents between English and Spanish.
• Ensure translated materials are accurate, culturally appropriate, and understandable to the intended audience.
• Document interpreter services in the electronic health record, consistent with office policy.
• Help identify communication barriers that may affect patient access, understanding, or continuity of care.
• Interpret accurately and completely without adding, omitting, or changing information.

Employee Benefits Include

• FREE Health Care/Medical Coverage
• Affordable Dental, Vision & Supplementary Insurances
• FREE Life Insurance & FREE Long Term Disability
• Safe Harbor 401k with Dollar-for-Dollar Matching
• FREE Employee Assistance Programs
• Yearly Annual Raises & Payday Flexibility - Control WHEN You Get Paid
• Tuition Reimbursement - Advanced Degree & Development Opportunities
• Student Loan Assistance Program ($150 per month on existing student loans)
• FREE Licensure, Supervision, Trainings, CEU/CME Reimbursement & Credentialing!
• FREE Subscription to the Calm App
• Employee Referral Bonuses
• Flexible Holiday Time - Personal, Sick & Vacation Time Accrues at Day 1 of Employment!
• Additional Benefits: Phone Plan Discounts & Online Shopping Discounts
• Workplace Banking Program Benefits Flexible Spending Accounts . . . . AND MANY MORE!!
• **CSC/RCC have been Voted and Certified as a Great Place to Work for 2025-2026!**

Qualifications

• High school diploma or equivalent required
• Certificate in medical translation required
• At least 1 year of interpreter/translation experience in a medical setting, preferably in a community health or FQHC environment
• Experience working with underserved and diverse patient populations strongly preferredProficiency with Electronic Health Record (EHR) systems; experience with eClinicalWorks, NextGen, SmartCare or similar systems is a plus
• Strong communication skills, both verbal and written Professional, empathetic, and pati