Interpreter / Translator

Driscoll Health Plan; Corpus Christi (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Driscoll Health Plan seeks an Interpretation Services Representative to facilitate clear communication between families, patients, and providers who speak different languages. The role focuses on translating written health information for Spanish-speaking families and ensuring accurate, culturally competent interpretation.

The position emphasizes confidentiality, adherence to hospital policies, and the ability to manage translation workflows, including sight translations, proofreading, and

Qualifications

• Bilingual Spanish/English required with medical terminology familiarity.
• Ability to translate and interpret between languages in a healthcare setting.
• Maintain confidentiality and adhere to hospital policies and integrity guidelines.
• Familiarity with basic medical terminology in Spanish and English.

Responsibilities

• Interpret medical information from English into Spanish for patients and families.
• Provide sight translation for consents, protocols, and discharge orders.
• Proofread and edit written health care information in Spanish and English.
• Maintain an accurate database of encounters and generate reports as needed.
• Participate in departmental meetings and process improvements.
• Occasionally drive for hospital business and ensure reliable transportation.

Skills

Bilingual Spanish/English

Interpreting

Medical terminology

Confidentiality

Communication & reporting

Education

Bachelor’s or Associate degree preferred

Job description

Where compassion meets innovation and technology and our employees are family.

Thank you for your interest in joining our team! Please review the job information below.

GENERAL PURPOSE OF JOB:

The Interpretation Services Representative facilitates understanding in communication between families, patients, health care providers, and hospital personnel who speak different languages. The medical interpreter skills should include cultural competency and respect for everyone involved, as well as mastery of medical and colloquial terminology, which make possible the mutual trust and accurate communication that lead to effective provision of health care. The Interpretation Services Representative is responsible for accurately translating written health care information for Spanish speaking families, health care providers, and hospital personnel.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required.

• Maintains utmost level of confidentiality at all times.


• Adheres to hospital policies and procedures.


• Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines.


• Interprets medical/health care information and instructions from English into Spanish for Spanish- speaking patients and families.


• Interprets questions of Spanish-speaking families to physicians and other health care personnel.


• Sight translation for consents, protocols, discharge orders, etc. from English into Spanish and vice versa.


• Translates into Spanish, proofreads and edits in a timely manner, written health care information performed in house.


• Proofreads written health care information in Spanish received from a contract agency. Facilitates a good flow of the translations and interpretations requested, prioritizing according to the urgency or situation. Revised 3/05/2025


• Sensitizes hospital employees to specialized healthcare needs of Hispanic/Latino patients and their families.


• Maintains an accurate database of each encounter handled by Interpretation Services.


• Provides manager/director with reports on an as-needed basis.


• Participates in departmental meetings.


• Participates in process improvement.


• Generates suggestions for improving work processes.


• Demonstrates the ability to use computer/software applications required for the job.


• Utilizes resources and information to support the patient as needed.


• Will occasionally drive for Driscoll Children’s Hospital business.


• Must have reliable transportation.

EDUCATION AND/OR EXPERIENCE:

• Bachelor’s degree (B. A.) or associates degree or equivalent preferred.


• Must have familiarity with basic medical terminology in Spanish and English.