Certified Medical Interpreter/Translator

CHILDRENS SERVICE CENTER OF WYOMING VALLEY IN; Wilkes-Barre (Luzerne County); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Free Health Care/Medical Coverage

Affordable Dental, Vision & Supplement

Free Life Insurance

Safe Harbor 401k with Dollar-for-Dilli

Job summary

CHILDRENS SERVICE CENTER OF WYOMING VALLEY IN is seeking a Medical Interpreter & Translator to facilitate accurate communication between Spanish-speaking patients and healthcare providers during visits and calls in a clinical setting.

Responsibilities include interpreting medical histories, translating patient education materials, and documenting services in the EHR, while ensuring confidentiality and culturally appropriate care for underserved populations.

Qualifications

• High school diploma or equivalent.
• Certificate in medical translation required.
• At least 1 year of interpreter/translation experience in a medical setting.
• Experience working with underserved populations preferred.
• Proficiency with Electronic Health Record (EHR) systems; experience with EHR platforms like eClinicalWorks/NextGen/SmartCare is a plus.

Responsibilities

• Provide accurate interpretation during patient visits and phone calls.
• Translate approved patient education materials and non-complex clinical documents.
• Document interpreter services in the electronic health record, per policy.
• Identify communication barriers that may affect access or continuity of care.
• Interpret accurately and completely without adding or omitting information.

Skills

Communication skills

Empathetic patient care

Multitasking ability

Education

High school diploma or equivalent

Medical translation certificate

Tools

eClinicalWorks

NextGen

SmartCare

Job description

Purpose of this position:The Medical Interpreter & Translator facilitates accurate communication between Spanish-speaking patients and healthcare providers. This role provides interpretation during patient visits and phone calls, translates written materials, and supports patient understanding, confidentiality, and quality care.Key Responsibilities:Provide accurate, impartial, and complete interpretation between English-speaking providers and Spanish-speaking patients during appointments, examinations, and follow-up discussions.Interpret medical histories, symptoms, diagnoses, treatment recommendations, medication instructions, and patient educationUse appropriate medical terminology in both English and Spanish while preserving the meaning and intent of the original message.Translate approved patient education materials, appointment instructions, office communications, and other non-complex clinical documents between English and Spanish.Ensure translated materials are accurate, culturally appropriate, and understandable to the intended audience.Document interpreter services in the electronic health record, consistent with office policy.Help identify communication barriers that may affect patient access, understanding, or continuity of care.Interpret accurately and completely without adding, omitting, or changing information.Employee Benefits Include:FREE Health Care/Medical CoverageAffordable Dental, Vision & Supplementary InsurancesFREE Life Insurance & FREE Long Term DisabilitySafe Harbor 401k with Dollar-for-Dollar MatchingFREE Employee Assistance ProgramsYearly Annual Raises & Payday Flexibility - Control WHEN You Get PaidTuition Reimbursement - Advanced Degree & Development OpportunitiesStudent Loan Assistance Program ($150 per month on existing student loans)FREE Licensure, Supervision, Trainings, CEU/CME Reimbursement & Credentialing!FREE Subscription to the “Calm App”Employee Referral BonusesFlexible Holiday Time - Personal, Sick & Vacation Time Accrues at Day 1 of Employment!Additional Benefits:Phone Plan Discounts & Online Shopping DiscountsWorkplace Banking Program BenefitsFlexible Spending Accounts . . . . AND MANY MORE!!**CSC/RCC have been Voted and Certified as a “Great Place to Work” for 2025-2026!**High school diploma or equivalent requiredCertificate in medical translation requiredAt least 1 year of interpreter/translation experience in a medical setting, preferably in a community health or FQHC environmentExperience working with underserved and diverse patient populations strongly preferredProficiency with Electronic Health Record (EHR) systems; experience with eClinicalWorks, NextGen, SmartCare or similar systems is a plusStrong communication skills, both verbal and writtenProfessional, empathetic, and patient-centered approach to customer serviceAbility to manage multiple priorities in a fast-paced clinical environment