Certified Medical Assistant - Urgent Care - Central

Ochsner Clinic Foundation; Baton Rouge (LA); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Ochsner Clinic Foundation in Baton Rouge, LA is seeking a Medical Assistant to support patients and providers during visits, prepare rooms, and ensure questions are answered for a smooth patient experience.

Requirements include a High School Diploma or GED, completion of a medical assistant training program (preferred), Medical Assistant certification, and BLS. Strong computer, verbal and written communication, and customer service skills are essential.

Competenze

• High School Diploma or GED required.
• Completion of a formal medical assistant training program preferred.
• Certification as Medical Assistant required.
• Basic Life Support (BLS) from the American Heart Association required.
• Proficiency with computers and common software.

Mansioni

• Supports patient and provider throughout the visit.
• Ensures patient and provider are prepared for the visit.
• Answers patient questions and prepares room for next appointment.
• Provides excellent patient service through phone and in person.
• Completes registration documentation as needed.
• Maintains required clinical knowledge, skills, training and credentials.
• Meets DOT Workplace Drug and Alcohol Testing Program requirements when in occupational health.
• Adapts communication to the patient population and scenario.
• Performs other duties as assigned.
• Follows all policies and standards.

Conoscenze

Clinical knowledge

Computer skills

Verbal & written communication

Interpersonal skills

Customer service

Formazione

High School Diploma/GED

Medical Assistant training program (preferred)

Descrizione del lavoro

Education Required - High School Diploma/GED

Preferred - Completion of a formal medical assistant training program.

Work Experience Required - Experience working with and maintaining confidential information including experience working in a fast‑paced environment with minimal supervision

Certifications Required - Medical Assistant Certification

Required - Basic Life Support (BLS) from the American Heart Association

Knowledge Skills and Abilities (KSAs) Clinical knowledge.

Proficiency in using computers, software, and web-based applications.

Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.

Strong interpersonal and customer service skills.

Job Duties

• Supports the patient and provider throughout the patient visit
• Ensures the patient and provider are prepared for the visit
• Ensures the patient's questions are answered prior to leaving; prepares room for next appointment
• Provides excellent patient service through effective communication both over the phone and in person
• Completes appropriate documentation including patient registration if necessary
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development
• Meets the procedures of the Department of Transportation Workplace Drug and Alcohol Testing Programs, if working in an occupational health clinic
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style
• Performs other duties as assigned
• Complies with all policies and standards

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requir