Certified Medical Assistant — Patient Care & Frontline Support

Ochsner Health System; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Ochsner Health System is seeking a Medical Assistant to support patients and providers during visits, manage patient flow, and document essential information. The role emphasizes clear communication, clinical knowledge, and adherence to care standards.

The position requires a High School Diploma or GED and formal Medical Assistant training, plus certification and BLS. Office-based environment with potential occupational health requirements.

Qualifications

• Clinical knowledge required for patient care
• Proficient in computers, software and web-based applications
• Effective verbal and written communication across patient care process

Responsibilities

• Supports the patient and provider throughout the patient visit
• Ensures the patient and provider are prepared for the visit
• Answers patient questions prior to departure; prepares room for next appointment
• Provides excellent patient service through phone and in-person communication
• Completes appropriate documentation including patient registration if necessary
• Maintains clinical knowledge and credentials through ongoing development
• Adheres to Department of Transportation Drug and Alcohol Testing if in occupational health
• Adapts communication and service style to diverse patient populations
• Performs other duties as assigned
• Complies with all policies and standards

Skills

Clinical knowledge

Verbal communication

Written communication

Interpersonal skills

Customer service

Education

High School Diploma/GED

Formal Medical Assistant training program

Tools

Electronic health records

Job description

Ochsner Health System is seeking a Medical Assistant to support patients and providers during visits, manage patient flow, and document essential information. The role emphasizes clear communication, clinical knowledge, and adherence to care standards.

The position requires a High School Diploma or GED and formal Medical Assistant training, plus certification and BLS. Office-based environment with potential occupational health requirements.