Certified Medical Assistant — Patient Care & Admin Support

Ochsner Health; Monroe (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

Ochsner Health in Monroe, LA seeks a dedicated Medical Assistant to provide individualized patient care in person, by phone and electronically under supervision. The role supports the patient and physician throughout visits and helps maintain smooth clinic flow.

Responsibilities include preparing the patient and provider for visits, answering questions, completing registrations and documentation, and keeping clinical knowledge and credentials up to date through ongoing professional development.

Qualifications

• Clinical knowledge relevant to patient care.
• Proficiency with computers, software and web-based applications.
• Effective verbal and written communication to diverse individuals.
• Strong interpersonal and customer service skills.

Responsibilities

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment.
• Provides excellent patient service through effective communication both over the phone and in person.
• Completes appropriate documentation including patient registration if necessary.
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.
• Adapts behavior to the specific patient population, including respect for privacy and effective explanations.
• Performs other related duties as assigned.

Skills

Clinical knowledge

EMR software

Verbal and written communication

Interpersonal skills

Education

High school diploma

Medical Assistant training program (preferred)

Tools

EMR systems

Job description

Ochsner Health in Monroe, LA seeks a dedicated Medical Assistant to provide individualized patient care in person, by phone and electronically under supervision. The role supports the patient and physician throughout visits and helps maintain smooth clinic flow.

Responsibilities include preparing the patient and provider for visits, answering questions, completing registrations and documentation, and keeping clinical knowledge and credentials up to date through ongoing professional development.