Certified Medical Assistant, Full-Time - Novi, MI

Vivo Infusion®; Novi (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Certified Medical Assistant in Novi, MI! In this vital role, you'll be part of a collaborative medical team, delivering compassionate care to patients while managing administrative tasks. This position offers a dynamic work environment where your contributions directly impact patient experiences. With a focus on quality and safety, you'll have the opportunity to thrive in a supportive atmosphere that values initiative and independence. If you're looking for a fulfilling career in healthcare with a commitment to excellence, this is the perfect opportunity for you!

Benefits

Medical, Dental, Life, Vision Insurance

HSA with Employer Contribution

401K with Match up to 4%

PTO: Accrual 4+ weeks/YR

Wellness Reimbursement Program - $360 Annually

Employee Referral Bonus - Uncapped

Tuition Assistance Program

Employee Assistance Program

Short & Long-term Disability

Life Insurance

Qualifications

• 1 year of experience in a clinical environment and administrative role required.
• Must have Medical Assistant Certification and CPR/BLS certification.

Responsibilities

• Provide quality patient care and assist medical staff in a clinical setting.
• Perform administrative tasks including scheduling and managing patient records.
• Ensure compliance with infection control guidelines and maintain confidentiality.

Skills

Self-motivated

Communication skills

Interpersonal skills

Computer skills for electronic recordkeeping

Ability to read and interpret documents

Education

High school graduate or equivalent

Medical Assistant Certification

CPR/BLS certification

Tools

Electronic health record systems

Job description

Certified Medical Assistant, Full-Time - Novi, MI

At Vivo Infusion, our Certified Medical Assistants play a crucial role within the infusion center as part of a collaborative medical team. The individual in this role will be responsible for welcoming patients, assisting medical staff, and delivering safe, compassionate care in accordance with all external and internal guidelines and regulations.

We are looking for a Certified Medical Assistant with prior administrative experience, strong initiative, and the ability to work independently. This location will require working on some days when no patients are scheduled, working alone to support administrative functions and intake medical deliveries as needed.

Compensation

• $20.00 - $23.00/hour
• 5% Annual Bonus Potential - Paid Quarterly (Performance Based)
• Private Equity for the Greater Good - Company-wide Employee Ownership Program

Benefits Offered:

• Medical, Dental, Life, Vision
• Option for HSA w/ Employer Contribution
• 401K with Match up to 4%
• PTO: Accrual 4+ weeks/YR, buy-back program (get paid for unused PTO), and PTO donation program
• Wellness Reimbursement Program - $360 Annually
• Employee Referral Bonus - Uncapped bonus potential
• Tuition Assistance Program
• Employee Assistance Program (Employer-provided)
• Short & long-term disability (Employer-provided)
• Life Insurance (Employer-provided)

Employment Type & Schedule:

• Full-Time
• Monday - Friday; 9:00 am - 5:00 pm
• Non-Exempt

Reports to: Clinical Operations Manager
Location: 39475 Lewis Dr Suite 140 Novi, MI 48377
Primary Responsibilities

• Performs a variety of patient care activities rendering quality patients in accordance with standards of practice.
• Room clinic patients in person or virtually and update patient chart with the required information.
• Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care.
• Provide administrative and front-end support: Greet patients, assist with scheduling, manage phone calls, and process payments.
• Oversees and ensures efficient turnover of exam rooms.
• Assist provider in the exam room as requested.
• Collect, prepare, and submit ordered patient lab specimens as directed.
• Assist Patient Services team as needed to obtain prior authorizations for prescribed treatments and documents.
• Triage patient phone calls and messages and document them appropriately.
• Orders and manages supplies under the direction of manager.
• Disinfect and stock the exam rooms.
• Assist in obtaining records required for the patient’s chart.
• Demonstrate effective communication skills, reporting patient issues as needed throughout the treatment day.
• Follow company policies and CDC guidelines for infection control.

Secondary Responsibilities

• Assist with proper handling and storage of hazardous materials.
• Maintain confidentiality of all company and patient records. Adhere to HIPAA.
• Communicates schedule changes to the team and assists with rescheduling patients.
• Manages incoming mail and deliveries.

Qualifications:

• High school graduate or equivalent, required.
• Medical Assistant Certification.
• CPR/BLS, required.
• 1 year of experience working within a clinical environment, required.
• 1 year in an administrative, patient-facing, or customer service role, required.
• Phlebotomy and lab processing skills, preferred.

Skills

• Self-motivated with the ability to work independently as needed.
• Must possess outstanding communication and interpersonal skills.
• Must possess computer skills for electronic recordkeeping.
• Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment & Physical Demands

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to work near moving mechanical parts (medical equipment and machinery). The employees may be exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate.

Specific vision abilities required by this job include close vision, color differentiation, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is required to stand; walk and talk, hear and smell. Requires excellent visual acuity and manual dexterity. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. He/she is frequently required to sit; stoop, kneel, bend, crouch, or crawl. The employee may be required to use safety equipment, PPE (personal protective equipment).

Vivo Infusion is an Equal Opportunity Employer.