Certified Medical Assistant / CSR | Psychiatry Downtown | Days | Full time

UF Health; Jacksonville (FL); On-site; USD 32,000 - 40,000; Full time

Job summary

University of Florida Health is seeking a Medical Assistant to provide front-line patient support, perform administrative and clinical tasks, and assist under the supervision of a licensed physician. The role includes greeting patients, scheduling, registration, venipuncture, medication administration, and routine lab duties on-site.

Ideal candidates have 1 year of medical assistant experience and CMA/BLS certification within 6 months, with a high school diploma or GED.

Qualifications

• 1 year Medical assistant preferred.
• 2 years Clerical/customer service experience – ideally in a health care related industry preferred.
• 1 year experience with third party payors and inputting data and reviewing patient demographic material preferred.
• High School Diploma or GED required.
• Certified Medical Assistant (CMA) required within 6 months.
• Basic Life Support (BLS) required at time of hire.
• Medical Terminology Certificate preferred within 30 days.
• MA program accreditation by a national/state agency or board preferred.

Responsibilities

• Receives and directs messages to appropriate personnel; coordinates with departments, physicians, patients and outside organizations.
• Maintains patient scheduling functions and sets appointments.
• Interviews and completes patient registration for services.
• Keys patient dispositions, diagnostic codes, orders, charges, and payments in the EMR.
• Performs cashiering for co-pays and patient payments/collections.
• Performs venipuncture and administers routine medications under physician supervision.
• Collects routine laboratory specimens as directed by the provider.
• Performs basic laboratory procedures including aseptic techniques and vital signs.
• Provides excellent customer service for patients, families, and treatment team.

Skills

Customer service

Medical office administration

Electronic health records

Data entry

Education

High School Diploma or GED

Certified Medical Assistant (CMA) within 6 months

Basic Life Support (BLS) at time of hire

Medical Terminology Certificate within 30 days

Accredited MA program completion

Job description

Overview

Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead.

Responsibilities

• Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations.
• Maintains patient scheduling functions, and sets patient appointments through established guidelines.
• Interviews and completes the registration process for patients utilizing the specific service.
• Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record.
• Performs cashiering functions as it relates to co-payments or other patient payments/collections. May perform routine clerical duties for the department.
• Perform venipuncture and administer routine, non-controlled medications.
• Administer medication as directed by and under the direct supervision of licensed physician.
• Collect routine laboratory specimens as directed by the provider.
• Perform basic laboratory procedures including aseptic procedures and taking patient’s vital signs.
• Provides excellent customer service for patients/families/representatives and other members of the treatment team.

Qualifications

Experience Requirements

• 1 year Medical assistant preferred
• 2 years Clerical/customer service experience – ideally in a health care related industry preferred
• 1 year experience with third party payors and computer experience for inputting data and reviewing patient demographic material preferred

Education Requirements

High School Diploma or GED required

Certification/ Licensure

• Certified Medical Assistant (CMA) required within 6 months
• Basic Life Support (BLS) required at time of hire
• Medical Terminology Certificate preferred within 30 days
• Requirement of having completed an MA program that is accredited by the National Commission for Certifying Agencies, a national or state medical association, or an agency approved by the board.

UFJPI is an Equal Opportunity Employer and Drug Free Workplace