Certified Medical Assistant / CSR | Family Lem Turner | Days | Full Time

UF Health Jacksonville; Oakhurst (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

UF Health Jacksonville is seeking a friendly Medical Assistant to support clinicians with administrative and clinical tasks in a fast-paced department. Responsibilities include patient check-in, scheduling, venipuncture, basic labs, and coordinating care under supervision.

Candidates should have a high school diploma or GED, CMA certification within 6 months, and BLS certification at hire; prior patient-facing or healthcare clerical experience is preferred.

Qualifications

• Experience in a medical setting preferred.
• Basic clerical and customer service skills required.
• Ability to work under physician supervision.

Responsibilities

• Receives and directs messages; coordinates with departments.
• Maintains patient scheduling and registers patients.
• Performs venipuncture and basic laboratory procedures.
• Administers routine medications under supervision.
• Provides excellent patient and family service.

Skills

Administrative support

Patient scheduling

Phlebotomy

Vital signs collection

Customer service

Education

High School Diploma or GED

Job description

Overview

Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead.

Responsibilities

Essential Functions

• Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations.
• Maintains patient scheduling functions, and sets patient appointments through established guidelines.
• Interviews and completes the registration process for patients utilizing the specific service.
• Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record.
• Performs cashiering functions as it relates to co-payments or other patient payments/collections. May perform routine clerical duties for the department.
• Perform venipuncture and administer routine, non-controlled medications.
• Administer medication as directed by and under the direct supervision of licensed physician.
• Collect routine laboratory specimens as directed by the provider.
• Perform basic laboratory procedures including aseptic procedures and taking patient’s vital signs.
• Provides excellent customer service for patients/families/representatives and other members of the treatment team.

Qualifications

Experience Requirements

1 year Medical assistant preferred

2 years Clerical/customer service experience -ideally in a health care related industry preferred

1 year One year experience with third party payors and computer experience for in putting data and reviewing patient demographic material preferred

Education Requirements

High School Diploma or GED required

Certification/Licensure

Certified Medical Assistant (CMA) required within 6 months

Basic Life Support (BLS)

American Red Cross or American Heart Assoc ONLY required at time of hire

Medical Terminology Certificate preferred within 30 days

Requirement of having completed an MA program that is accredited by the National Commission for Certifying Agencies, a national or state medical association, or an agency approved by the board.

UFJPI is an Equal Opportunity Employer and Drug Free Workplace