Cornerstone Medical is seeking a Certified Medical Assistant to support a personalized Concierges Medical Practice in Fort Worth, Texas. The CMA will be responsible for overseeing front office administrative duties and will work with staff to ensure office procedures are efficient and compliant, and that excellent customer service is delivered to all patients. When needed, they will be required to assist fellow Medical Assistants with clinical duties such as updating patient charts, filling patient prescriptions, and rooming patients.
Schedule: Full-time. Expected hours: 38.0 per week. Monday - Thursday: 8:00 a.m. - 4:45 p.m. Friday: 8:00 a.m. - 3:00 p.m. Lunch: 45 minutes
Pay: $25.50 - $27.00 per hour
Responsibilities
- Opening office at 8:00 a.m., Monday-Friday
- Greet and welcome patients to the office, ensuring excellent customer service
- Ensure calls are answered promptly and courteously, and direct patients to appropriate staff; if voicemails are present, return calls in a timely fashion
- Responsible for screening patient calls, triaging when necessary and refilling and charting prescriptions promptly
- Schedule patient appointments on behalf of providers
- Send appointment reminders and follow-up on missed appointments
- Ensure completion of all paperwork necessary to ensure the admitting process is efficient, and all clinic and regulatory policies are in compliance
- If patients are reviewing labs at an upcoming appointment, ensure they are delivered beforehand for review
- Copy and scan patient materials (e.g. ID, medical records, referrals, insurance cards, etc.)
- Conduct all functions associated with patient check-out, collecting patient-responsibility payments and scheduling follow-up appointments
- Maintain and update patient charts as needed, ensuring demographics, insurance information, and other relevant data is up-to-date and accurate
- Taking, recording and reporting vital signs and performing general patient check-in routines
- Draw and collect blood samples from patients, and prepare specimens for laboratory analysis
- Administer ordered medications and/or vaccines via oral, topical, injection, rectal, ophthalmic, and/or inhalant administration
- Perform routine tests such as EKGs, spirometry and urinalysis tests, and audiometer and vision screenings
- Document labs, tests and examination results and assist providers with sending medical requests and referrals
- Ensure office and employee practices are compliant with OSHA and CLIA requirements including: preparing, cleaning and sterilizing instruments; maintaining equipment and ensuring disposal of contaminated items according to protocol
- Work with staff to ensure medical supply inventory is up-to-date and that exam rooms are stocked, sanitized and orderly
Qualifications
- Minimum of three years of M.A. experience is required
- Completion of an accredited medical assistant training program is required
- Prior clinical experience in medical office or hospital setting is required
- Knowledge of insurance authorization/billing requirements
- Organizational and time management skills
- Strong written and verbal skills
- Excellent customer service skills
- Knowledge of clinic procedures and regulatory requirements
Education: High school or equivalent (Required)
Experience: Family/Internal medicine: 1 year (Required)
Ability to Commute: Fort Worth, TX 76109 (Required)