Overview
Role Summary
Our client is seeking a dedicated and compassionate Certified Medical Assistant (CMA) to join their patient-centered healthcare team, supporting older adults in maintaining their health, independence, and quality of life. In this role, you will play a vital part in day-to-day clinical operations, collaborating with providers and nursing staff to ensure seamless, high-quality care. If you’re passionate about making a difference, this position offers both purpose and professional growth in a supportive environment.
Responsibilities
- Collaborate daily with the clinical team to manage patient flow and ensure timely, efficient care
- Coordinate follow-up appointments with scheduling staff
- Answer clinic phones and relay important messages to care staff
- Perform phlebotomy, specimen collection, EKGs, blood glucose checks, and other procedures within scope
- Prepare patients for exams by obtaining vital signs, escorting them to exam rooms, and ensuring comfort
- Assist providers and nurses with examinations, treatments, and minor diagnostic procedures
- Administer medications or immunizations, if permitted within scope of practice
- Enter and update medication and immunization histories into electronic medical records (EMR)
- Fax and scan clinical documentation such as prescriptions and referral paperwork in compliance with HIPAA
- Maintain a clean and well-stocked exam room environment and monitor supply inventory
- Communicate clearly with patients, offering education and instructions as directed by clinical staff
- Handle lab specimens safely, ensuring proper labeling and readiness for courier pick-up
- Follow all safety, infection control, and confidentiality protocols, including universal precautions
- Participate in training, continuing education, and quality improvement initiatives
- Perform other tasks as assigned that fall within the scope of certified medical assistant practice
- Other duties as assigned
Required Qualifications
- High School Diploma or GED
- Current Certified Medical Assistant (CMA) license
- Current BLS Certification
- Minimum of 1 year experience working as a CMA in a healthcare setting
- Hmong language proficiency required
- Reliable transportation, valid driver’s license, and state-mandated liability insurance
- Medically cleared for communicable diseases and up-to-date immunizations
Desired Qualifications
- Experience working with frail or elderly populations preferred (training provided if not already met)
- Familiarity with safe handling of lab specimens and medical equipment
- Knowledge of medication administration protocols (within CMA scope)
- Ability to remain calm in emergencies and communicate effectively across care teams
- Strong attention to detail, organizational skills, and a service-oriented mindset
Location & Work Type
This position is based on-site in a clinic setting, working closely with both patients and the care team in a supportive and community focused environment.
Schedule
Full Time Monday-Friday
Pay
It depends on experience, and it may be flexible with full benefits.