Certified Medical Assistant CIC

Riverside Health; Williamsburg (VA); On-site; USD 28,000 - 37,000; Full time

Job summary

Riverside Health System in Williamsburg, VA seeks a certified medical assistant to support physicians and patient care in a medical office.

The role covers clinical duties, scheduling, preauthorizations, and patient education within network guidelines. Proficiency with EHR, phlebotomy, and basic coding helps ensure efficient visits for diverse patients.

Qualifications

• Program graduate and CMA certification required.
• CPR/BLS and First Aid certifications required on hire.
• Knowledge of ICD/CPT coding and insurance processes preferred.

Responsibilities

• Assist physicians and perform clinical tasks in a medical office.
• Manage preauthorizations, referrals, and network testing scheduling.
• Care for patients with empathy, explain procedures, and document in EHR.
• Maintain clean exam rooms and stock supplies for next visit.

Skills

Phlebotomy

Customer service

Scheduling & coordination

Education

Medical Assistant program graduate

Certified Medical Assistant (CMA)

CPR/BLS Certification

First Aid Certification

Tools

Electronic Health Records (EHR)

ABNs & coding basics

Job description

Hiring Range $20.40 - $26.55/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

Williamsburg, Virginia

Hiring Range $20.40 - $26.55/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

Overview

The certified/registered medical assistant performs a wide range of clinical duties including assisting the physician in providing quality care in a medical office setting. The medical assistant must be able to demonstrate the knowledge required to provide age appropriate care for the patients served in the practice, and skills to interpret assessment in relation to principles of growth and development over the life span. In addition, the medical assistant must be knowledgeable of health insurance guidelines for preauthorization's and referral processes, and be attentive to scheduling testing and specialist visits within network guidelines.

What You Will Do

• Performs lab procedures to include compliant use of ABNs and phlebotomy skills (If applicable). Sends specimens to the lab. Performs lab linkage, obtains pre-authorizations, and schedules tests and specialist visits within network limitations.
• Maintains and utilizes knowledge of ICD and CPT coding and follows insurance carrier guidelines and Medicare regulations.
• Assists the patients with questions regarding access to care, including appointments, referrals and essential information. Provides excellent customer service and follow-up. Manages patient expectations with clear explanations (i.e., informing patients about delays as appropriate) and effectively manages the providers' patient schedules. Provides patient education per protocol and provider instruction to include Electronic Health Record and exit interview communication tools.
• Responsible for completing initial patient work up (including manual vitals), chaperoning patients, assisting providers with procedures, and ensuring patient rooms are clean and compliant for next visit. Assures clinical equipment is maintained and clinical supplies are ordered and stocked as necessary.

Qualifications

Education

• Program Graduate, Medical Assistant (Required)

Experience

• Clinical experience (Preferred)

Licenses and Certifications

• Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) (Required)
• CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required)
• First Aid - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) (Required)

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.