Certified Medical Assistant CIC

Riverside Health; Gloucester Point (VA); On-site; USD 28,000 - 37,000; Full time

Job summary

Riverside Health System is seeking a Certified Medical Assistant (CMA) to join our clinical team in Gloucester, VA. The role involves assisting physicians, performing lab work, phlebotomy where applicable, and coordinating tests and referrals within network guidelines.

The MA will handle patient inquiries, explain scheduling, and provide education per protocol while maintaining accurate EHR documentation. Requires CMA certification and CPR/BLS, with preferred prior clinical experience in a

Qualifications

• Certified/Registered Medical Assistant with CMA credential (Required).
• Ability to perform wide range of clinical duties in a medical office setting.
• Knowledge of health insurance guidelines for preauthorizations and referrals.

Responsibilities

• Perform lab procedures and phlebotomy as applicable; coordinate tests and referrals.
• Maintain ICD and CPT coding awareness; follow payer guidelines and regulations.
• Assist patients with appointments, referrals, and access to care; provide patient education and support.

Skills

Clinical procedures

Phlebotomy

Customer service

EHR knowledge

Education

Program Graduate, Medical Assistant

Tools

Electronic Health Records (EHR)

Job description

Hiring Range

$20.40 - $26.55/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

Gloucester, Virginia

Hiring Range

$20.40 - $26.55/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

Overview

The certified/registered medical assistant performs a wide range of clinical duties including assisting the physician in providing quality care in a medical office setting. The medical assistant must be able to demonstrate the knowledge required to provide age appropriate care for the patients served in the practice, and skills to interpret assessment in relation to principles of growth and development over the life span. In addition, the medical assistant must be knowledgeable of health insurance guidelines for preauthorization's and referral processes, and be attentive to scheduling testing and specialist visits within network guidelines.

What You Will Do

• Performs lab procedures to include compliant use of ABNs and phlebotomy skills (If applicable). Sends specimens to the lab. Performs lab linkage, obtains pre-authorizations, and schedules tests and specialist visits within network limitations.
• Maintains and utilizes knowledge of ICD and CPT coding and follows insurance carrier guidelines and Medicare regulations.
• Assists the patients with questions regarding access to care, including appointments, referrals and essential information. Provides excellent customer service and follow-up. Manages patient expectations with clear explanations (i.e., informing patients about delays as appropriate) and effectively manages the providers' patient schedules. Provides patient education per protocol and provider instruction to include Electronic Health Record and exit interview communication tools.
• Responsible for completing initial patient work up (including manual vitals), chaperoning patients, assisting providers with procedures, and ensuring patient rooms are clean and compliant for next visit. Assures clinical equipment is maintained and clinical supplies are ordered and stocked as necessary.

Education

• Program Graduate, Medical Assistant (Required)

Experience

• Clinical experience (Preferred)

Licenses and Certifications

• Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) (Required)
• CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required)
• First Aid - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) (Required)

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.