Certified Medical Assistant CIC

Riverside Health; Gloucester (VA); On-site; USD 28,000 - 37,000; Full time

Job summary

Riverside Health System in Gloucester, VA is seeking a certified Medical Assistant to support physicians in a busy medical office. The role involves clinical duties, patient education, and coordinating tests within network guidelines.

Qualified candidates must be CMA certified with CPR/BLS and First Aid. Experience is preferred. The setting emphasizes quality care, insurance preauthorizations, and compliant patient handling.

Qualifications

• CMA certification is required.
• CPR/BLS certification is required upon hire.
• First Aid certification required.

Responsibilities

• Performs lab procedures including phlebotomy and sending specimens to the lab.
• Maintains ICD and CPT coding and follows insurance guidelines and Medicare regulations.
• Assists patients with questions about access to care, appointments, referrals, and essential information.
• Provides patient education per protocol and uses EHR/exit interview tools.
• Completes initial patient workups (including manual vitals), chaperones patients, assists providers with procedures, and keeps rooms clean and ready.
• Maintains equipment and ensures supplies are stocked.

Education

Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA)

CPR/BLS Certification

First Aid Certification

Job description

Gloucester, VirginiaHiring Range$20.40 - $26.55/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.OverviewThe certified/registered medical assistant performs a wide range of clinical duties including assisting the physician in providing quality care in a medical office setting. The medical assistant must be able to demonstrate the knowledge required to provide age appropriate care for the patients served in the practice, and skills to interpret assessment in relation to principles of growth and development over the life span. In addition, the medical assistant must be knowledgeable of health insurance guidelines for preauthorization's and referral processes, and be attentive to scheduling testing and specialist visits within network guidelines.What you will doPerforms lab procedures to include compliant use of ABNs and phlebotomy skills (If applicable). Sends specimens to the lab. Performs lab linkage, obtains pre-authorizations, and schedules tests and specialist visits within network limitations.Maintains and utilizes knowledge of ICD and CPT coding and follows insurance carrier guidelines and Medicare regulations.Assists the patients with questions regarding access to care, including appointments, referrals and essential information. Provides excellent customer service and follow-up. Manages patient expectations with clear explanations (i.e., informing patients about delays as appropriate) and effectively manages the providers' patient schedules. Provides patient education per protocol and provider instruction to include Electronic Health Record and exit interview communication tools.Responsible for completing initial patient work up (including manual vitals), chaperoning patients, assisting providers with procedures, and ensuring patient rooms are clean and compliant for next visit. Assures clinical equipment is maintained and clinical supplies are ordered and stocked as necessary.QualificationsEducationProgram Graduate, Medical Assistant (Required)ExperienceClinical experience (Preferred)Licenses and CertificationsCertified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) (Required)CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required)First Aid - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) (Required)To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.