Certified Medical Assistant CIC

Riverside Health; Williamsburg (VA); On-site; USD 28,000 - 37,000; Full time

Job summary

Riverside Health System seeks a Certified Medical Assistant to support a busy Williamsburg clinic in delivering quality patient care. The role includes phlebotomy, patient intake, scheduling, and education, with responsibilities spanning vitals, room preparation, and assisting providers during procedures.

The ideal candidate will have CMA certification, CPR/BLS, and First Aid, with prior clinical experience preferred. This is a full-time, on-site position in Williamsburg, VA.

Qualifications

• Certified Medical Assistant (CMA) required.
• CPR/BLS certification required.
• First Aid certification required.

Responsibilities

• Performs lab procedures including phlebotomy and processing specimens.
• Sends specimens to the lab and coordinates pre-authorizations and referrals within network guidelines.
• Maintains knowledge of ICD and CPT coding and follows insurance carrier guidelines.
• Assists patients with access to care, appointments, referrals, and essential information.
• Manages providers' schedules and communicates wait times to patients for delays as appropriate.
• Provides patient education per protocol via Electronic Health Record and exit interview tools.
• Completes initial patient work up with vitals, chaperones, and supports procedures.
• Ensures patient rooms are clean and compliant for subsequent visits; maintains clinical equipment and supplies.

Skills

Phlebotomy

Customer service

Lab procedures

Education

Medical Assistant program graduate

Job description

Certified Medical Assistant CIC# Careers## Certified Medical Assistant CICApply: Williamsburg Healthcare Center - Williamsburg, Virginia: Full time: Posted Today: 2026-038872Williamsburg, Virginia**Hiring Range**$20.40 - $26.55/HourlyActual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs. **Overview** The certified/registered medical assistant performs a wide range of clinical duties including assisting the physician in providing quality care in a medical office setting. The medical assistant must be able to demonstrate the knowledge required to provide age appropriate care for the patients served in the practice, and skills to interpret assessment in relation to principles of growth and development over the life span. In addition, the medical assistant must be knowledgeable of health insurance guidelines for preauthorization's and referral processes, and be attentive to scheduling testing and specialist visits within network guidelines. **What you will do** * Performs lab procedures to include compliant use of ABNs and phlebotomy skills (If applicable). Sends specimens to the lab. Performs lab linkage, obtains pre-authorizations, and schedules tests and specialist visits within network limitations.* Maintains and utilizes knowledge of ICD and CPT coding and follows insurance carrier guidelines and Medicare regulations.* Assists the patients with questions regarding access to care, including appointments, referrals and essential information. Provides excellent customer service and follow-up. Manages patient expectations with clear explanations (i.e., informing patients about delays as appropriate) and effectively manages the providers' patient schedules. Provides patient education per protocol and provider instruction to include Electronic Health Record and exit interview communication tools.* Responsible for completing initial patient work up (including manual vitals), chaperoning patients, assisting providers with procedures, and ensuring patient rooms are clean and compliant for next visit. Assures clinical equipment is maintained and clinical supplies are ordered and stocked as necessary. **Qualifications** **Education** * Program Graduate, Medical Assistant (Required) **Experience** * Clinical experience (Preferred) **Licenses and Certifications** * Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) (Required)* CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required)* First Aid - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) (Required)To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.