Certified Medical Assistant-Bilingual

Public Health Management Corporation; Philadelphia (Philadelphia County); On-site; USD 42,000 - 54,000; Full time

Job summary

Public Health Management Corporation (PHMC) is seeking a Medical Assistant to support clinical staff and front desk duties in a busy primary care setting in Philadelphia, PA. The MA will provide patient care, assist providers, and maintain accurate documentation within the EHR system.

The role emphasizes quality of care, patient comfort, and collaboration with health center teams, reporting to the Health Center Administrator and adhering to PHMC policies.

Qualifications

• High school diploma or GED required and MA program diploma.
• Medical Assistant certification and CPR certification required.
• 1–2 years of clinical office experience preferred.

Responsibilities

• Triage patients with basic measurements (BP, weight, height, pulse, temp).
• Administer injections, immunizations, and venipuncture per EHR orders.
• Handle lab specimen collection and ensure processing.
• Perform front desk duties: schedule appointments, verify insurance, process forms.
• Scan reports to EHR and manage daily refusals and voicemails.

Skills

Phlebotomy

Spanish language

Billing & insurance verification

Organizational skills

Patient communication

Flexibility

Education

High school diploma or GED

Medical Assistant program diploma

Medical Assistant certification

CPR certification

Job description

Congreso Primary Care Sit Philadelphia, PA 19133, USA

Description

PHMC is proud to be a leader in public health.

SERVICE AREA: Health Services

ROLE TYPE: Full-Time

MISSION STATEMENT: Our mission is to be the premier regional provider of integrated, community-based healthcare by combining evidence-based clinical practices, outstanding patient service, innovative care partnerships, and team-driven excellence within a healthy fiscal environment.

JOB OVERVIEW:

The Medical Assistant performs a wide variety of duties and responsibilities that emphasize quality of care and customer service. The MA works collaboratively with all Clinical services staff in support of direct patient services, exhibiting flexibility and a positive attitude. Patients are the key priority in this position, requiring the MA to serve as a point of contact in an environment that promotes patient comfort and trust. The position must exemplify the organization's core values and mission, exercising discretion, diplomacy, and tact in patient/staff interactions. The MA communicates immediate concerns regarding patient interaction to the Lead MA. The MA reports to the Health Center Administrator.

AGE/ PATIENT POPULATIONS SERVED:

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• Pediatric (0 - 19 yrs.)
• Adult (19 – 64 yrs.)
• Geriatric (65 yrs. & older)
• Nonage Specific Task (N/A)
• Bariatric Patients: BMI greater than 40, or greater than 35 with weight-related comorbidities
• Patient with exceptional communication needs
• Patient with developmental delays
• Patient at the end of life
• Patient under isolation precautions
• All Populations

ESSENTIAL RESPONSIBILITIES

• Triage patients, including blood pressure, weight, height, pulse, and temperature.
• Administer injections, immunizations, and venipuncture according to orders in the EHR for adults and children.
• Collection of lab specimens.
• EKG if needed.
• Responsible for reporting to other sites as needed.
• Responsible for all front desk functions in a primary care setting.
• Schedule appointments.
• Schedule specialty and ancillary appointments.
• Verify insurance.
• Daily batching of encounter forms.
• Follow up for reports from specialists.
• Assist providers and clinical staff as needed.Assist patients as needed.
• Review patients' charts and encounter forms for completion.
• Scan reports to the EHR and distribute.
• Ensure that prescription refills and voicemails are retrieved daily.
• Extensive medical terminology.
• Report Incidents as they occur.
• Complete assigned training as required.
• Other duties as assigned.

PHMC COMPLIANCE RESPONSIBILITIES

• Understands and adheres to PHMC compliance standards as they appear in the PHMC Code of Conduct, Whistleblower, and Conflict of Interest policies.
• Keeps abreast of all pertinent federal, state, and PHMC regulations, laws, and policies as they presently exist and as they change or are modified.
• Complies with HIPAA and Confidentiality Policies and Procedures as they apply to the job.
• Complies with Department of Public Health (DPH), Joint Commission, and other accreditation and regulatory agencies’ standards.
• Adheres to all PHMC policies and procedures.
• Knowledge and adherence to Infection Control and Environment of Care guidelines and procedures as described in the annual education module.
• Maintains MDS sheets according to federal and state regulatory agencies.
• Keeps all required certifications current.
• Completes all continuing education requirements according to PHMC University.

JOB REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Certifications

• High school diploma or GED required.
• A diploma from an accredited Medical Assistant program is required.
• Medical Assistant certification required.
• CPR certification required.

Experience

• 1-2 years of experience in a clinical laboratory/medical office environment required.

Skills

• Phlebotomy and lab skills.
• Fluent in Spanish.
• Knowledge of billing procedures and insurance verification.
• Familiar with Managed Care Plans and referral process.
• Knowledge of ICD 9/10 codes.
• Extensive medical terminology.
• Extensive organizational skills.
• Must have a pleasant manner.
• Ability to assist clinical staff when required.
• Ability to manage and complete work assigned.
• Must be flexible.

PHMC is an Equal Opportunity and E-Verify Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.