Medical Assistant

SFP Health Group; Florida; On-site; USD 33,000 - 45,000; Full time

Job summary

SFP Health Group is seeking a proactive Bilingual Medical Assistant to support both administrative and clinical tasks in a clinic operations setting. The role involves patient intake, vital signs, specimen collection, EMR management, and coordination of referrals under supervision.

The candidate should be fluent in English and Spanish, with at least 1 year of MA experience and phlebotomy exposure. Travel between Florida locations may be required, and vaccination and allergy testing support are

Qualifications

• Experience using EMR systems and documenting patient information accurately.
• Bilingual in English and Spanish required.
• Phlebotomy experience and ability to draw blood.
• Strong organizational and multitasking abilities in a clinical setting.
• Excellent communication with patients and team members.

Responsibilities

• Assist in examinations and treatments under physician supervision.
• Record patient histories, vital signs and health information.
• Prepare and stock exam rooms with supplies and equipment.
• Perform basic clinical procedures (BP, height/weight, specimen collection).
• Administer medications, vaccines, and injections per provider guidance.
• Coordinate scheduling and referrals for diagnostic tests and specialists.
• Maintain accurate EMR entries and patient confidentiality.
• Process prescriptions with physician approval and communicate with labs.
• Return patient calls and relay information as needed.
• Travel between locations to provide coverage as required.
• Assist with allergy skin testing under supervision and document results.
• Educate patients on pre- and post-testing instructions and safety.

Skills

EMR proficiency

Bilingual English/Spanish

Phlebotomy

Strong organizational skills

Excellent communication

Education

MA diploma

Job description

Job title: Bilingual Medical Assistant

Division/Department: Clinic Operations

Reports to: Director of Operation

Job Summary

We are seeking a proactive and compassionate Medical Assistant to enhance our healthcare team’s efficiency and effectiveness in patient care. This role combines administrative responsibilities and direct clinical tasks, supporting both patients and healthcare professionals.

Essential Duties and Responsibilities

• Assist in the examination and treatment of patients under the direction of a physician, ensuring optimal patient comfort and safety.
• Accurately record patient medical histories, vital signs, and other pertinent health information.
• Prepare and maintain examination rooms before and after a patient visit, ensuring they are clean and fully stocked with necessary medical supplies and equipment.
• Conduct basic clinical procedures including blood pressure measurements, height and weight assessments, and specimen collection for lab tests.
• Administer prescribed medications, vaccines, and injections under the guidance of healthcare providers.
• Manage scheduling of patient appointments, diagnostic test, and specialist referrals as required.
• Efficiently update and maintain electronic medical records (EMR), ensuring all patient data is current and confidential.
• Process prescription requests and adjustments following physician approvals.
• Return patient calls on behalf of providers to relay information or obtain additional details as needed.
• Maintain strong professional communication skills, both verbal and written, to interact effectively with patients and team members.
• Manage office and clinical inventory effectively.
• Maintain communication with representatives from LabCorp and Quest to coordinate requisitions and other requirements.
• Ability to travel between locations as needed to provide coverage.
• Perform allergy skin testing (prick, intradermal, and patch testing) under provider supervision.
• Prepare and label allergen extracts in accordance with clinical protocols.
• Monitor patients during and after testing for adverse or allergic reactions, escalating concerns immediately.
• Accurately document test results in the EMR/EHR system and notify the provider of findings.
• Educate patients on pre- and post-testing instructions, including medication restrictions and aftercare.
• Other responsibilities as needed.

Knowledge, Skills, and Abilities

• Keen attention to detail and commitment to accuracy in all clinical and administrative tasks.
• Strong crisis management skills and the ability to respond effectively in emergency situations.
• A caring and professional demeanor that fosters patient trust and enhances patient care experience.

Qualifications

• Minimum of 1+ year of experience as a Medical Assistant, preferably in a primary care setting.
• At least 6 months of recent experience in phlebotomy.
• Strong proficiency with electronic medical records (EMR) systems.
• Exceptional organizational skills and the ability to multitask in a dynamic environment.
• Demonstrated ability to work with diverse populations and manage challenging patient interactions.
• Completion of MA program with Diploma but not required.
• Certification as a Medical Assistant (CMA or RMA) is preferred but not required.

Language Requirements

Bilingual in English and Spanish required

Physical & Mental Requirements

• Ability to stand or sit for extended periods of time.
• Ability to receive and comprehend instructions verbally and/or in writing.
• Ability to use logical reasoning for simple and complex problem solving.
• Occasionally requires exposure to communicable diseases or bodily fluids.
• Occasional travel for clinic activities may be required.

The information listed above is not comprehensive of all duties/responsibilities performed. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.