Certified Medical Assistant - 32 hours

Community Health Programs, Inc.; Pittsfield (MA); On-site; USD 35,000 - 45,000; Part time

Job summary

Join a dedicated healthcare team as a Certified Medical Assistant, where you'll play a vital role in supporting patient care and enhancing the well-being of the community. This part-time position offers a collaborative and caring work environment, allowing you to interact with patients and healthcare professionals while adhering to compliance protocols. Your contributions will help ensure that patients receive the highest quality of care, making a significant impact in a Medically Underserved Population Area. If you're passionate about healthcare and eager to make a difference, this opportunity is perfect for you.

Qualifications

• Completion of an accredited Certified Medical Assistant program is required.
• Medical office experience and EMR knowledge are beneficial.

Responsibilities

• Assist patients and providers with medical exams and procedures.
• Perform clerical duties and manage patient communications.
• Maintain patient records and ensure compliance with protocols.

Skills

Patient Care

Clinical Protocols

Communication Skills

Bilingual (Spanish)

Education

High School Diploma or Equivalent

Certified Medical Assistant Program

Medical Office Experience

Tools

Electronic Medical Records

Job description

Join to apply for the Certified Medical Assistant - 32 hours role at Community Health Programs, Inc.

Community Health Programs is a network of health centers and caring professionals that provide outstanding primary and preventive care for patients of all ages. What's truly unique to CHP is our broad spectrum of support services that extend beyond medical and dental issues to strengthen families and improve children's well-being. The region is a federally designated rural community and a Medically Underserved Population Area.

The Certified Medical Assistant collaborates with and assists patients, physicians, nurse practitioners, registered nurses, and licensed practical nurses in executing the CHP mission and vision. The desired candidate has a pleasant and welcoming personality and is willing to travel to CHP’s various practices in Berkshire County, if needed. This position may require some weekends. The Certified Medical Assistant contributes to a work environment that is caring, collaborative, and innovative. This person will support CHP’s mission, vision, and values and will adhere to compliance protocols as well as CHP’s policies and procedures.

Position Requirements

• Welcome and escort patients to exam room; prepare patient for visit; accurately obtain and record patient’s vital signs; perform patient intake to assist provider in directing patient care per written protocol; assist providers with exams, diagnostic or therapeutic procedures, as requested; direct patient following the visit.
• May perform EKGs on selected patients; prepare laboratory requests and ensure accurate labels and records on all specimens; deliver specimens to designated area; retrieve lab results and x-ray reports; clean and restock exams rooms following a visit as needed.
• Vaccine administration (only if CMA) and Maintain Professional Certification/Registration.
• Change/update service profiles to accommodate providers scheduling needs; answer, screen, and route outside calls as necessary; supply information to callers and record messages; perform clerical duties as requested; communicate with outside agencies as directed by provider.
• Answer patient calls/messages to ensure timely response to their issues/inquiries; pre-register patient at time of appointment scheduling; accurately obtain information to ensure patient is appropriately triaged per protocol; ensure follow up booking required by patient care plan; cross train to provide backup patient services and reception duties.
• Have clinical protocols/competencies reviewed yearly by supervising RN or clinical trainer; maintain CPR certification.

Competencies

• Ability to interact with others with tact and diplomacy; treat others with respect and consideration regardless of status or position; contribute to a positive team spirit; balance team and individual responsibilities; display highest degree of professionalism and ethics.
• Respond appropriately to patient needs; manage difficult or emotional patient situations in a way that instills trust and respect; solicit feedback to improve performance.
• Ability to manage multiple priorities; work well under pressure; complete tasks correctly and on time with limited supervision; step in, when needed, and cross train for additional site coverage; respond promptly to requests for service and assistance; confidence in leading and instructing others; ability to delegate effectively.
• Ability to effectively present information in one-on-one or small group situations; respond well to questions; complete administrative duties accurately and timely.
• Ability to calculate figures and amounts; solve practical problems; interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Punctual and reliable; ability to maintain schedule commitments.
• Spanish speaking/bilingual is a plus.

Essential Skills and Qualifications

• High school or equivalent – completion of accredited Certified Medical Assistant program.
• Medical office experience is a plus as well as electronic medical records experience.
• Massachusetts Certified Medical Assistant Certification is required.

Physical Requirements

• Click here to view the Clinical Support ADA Requirements

Full-Time/Part-Time: Part-Time

Position: Certified Medical Assistant

Exempt/Non-Exempt: Non-Exempt

Location: MA, Pittsfield, CHP Berkshire Pediatrics

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.