We are seeking an experienced Certified Medical Assistant (CMA / MA-C) to join a patient-centered outpatient primary care clinic in Spokane, WA. This clinic intentionally emphasizes quality of care over high patient volume, capping physician schedules at approximately 10-12 patients per day to give providers and care teams ample time with each individual.
In this role, you will provide a balanced mix of direct clinical support and essential administrative clinic coordination, serving as key operational backup across primary care providers.
- Role Type: Full-Time, 40 hours/week (Day Shift)
- Schedule: Monday - Friday, 8:00 AM - 5:00 PM (Dedicated lunch hour with no patient appointments scheduled from 12:00 PM - 1:00 PM)
- Work Setting: On-site Outpatient Clinic (Spokane, WA)
- Pay Range: $23.26 - $34.90/hour (Equivalent to ~$47,000 - $71,000/year, commensurate with tenure and background)
- Parking: Free on-site parking provided
Core Responsibilities
This position maintains an approximate 50/50 balance between hands-on clinical care and coordination:
- Clinical Care (approx. 50%):
- Greet and room patients, collect and record vital signs, and prepare patients for examinations.
- Administer injections, medications, and immunizations under clinician direction.
- Perform diagnostic point-of-care testing, including 12-lead EKGs and routine in-clinic lab specimen collection.
- Assist clinicians during in-office procedures and exams.
- Administrative & Care Coordination (approx. 50%):
- Manage electronic in-basket communications and patient portal messages.
- Submit and track prior authorizations and coordinate specialist referrals.
- Handle prescription refill requests, chart preparation for upcoming visits, and appointment scheduling.
- Maintain clean, fully stocked exam rooms and sanitize equipment per clinical standards.
Qualifications & Requirements
Required:
- Licensure/Certification: Active Washington Department of Health (DOH) Medical Assistant certification (CMA or MA-C).
- Life Support: Current BLS/CPR certification (AHA, Red Cross, or Military Training Network).
- Experience: 3+ years of clinical Medical Assistant experience, preferably in an outpatient setting.
- Clinical Background: Experience in Primary Care, Family Medicine, Internal Medicine, OB/GYN, or Urgent Care.
- Immunizations & Health Compliance: Completed vaccination documentation/attestations (including COVID-19 and Hepatitis B), 2-step TB screen, and N95 mask fitting.
Preferred
- Hands-on proficiency with Epic / MyChart or comparable EMR software.
- Prior phlebotomy experience (in-house lab available on-site, but phlebotomy skills are an added plus).
- Pediatrics or multi-specialty outpatient clinic experience.
Structured Onboarding & Support
- Day 1: System credentials, electronic onboarding, and orientation completed early afternoon.
- Weeks 2-3: Dedicated 1-on-1 shadowing and hands-on training with experienced MA preceptors to ensure full confidence before independent clinical workflows begin.