Certified Medical Assistant

Cape Cod Healthcare; Osterville (MA); On-site; USD 33,000 - 41,000; Full time

Job summary

Medical Affiliates of Cape Cod in Osterville, MA seeks a Medical Assistant to support supervising providers, manage schedules, greet patients, and document vitals and home medications in the EMR. You will assist with clinical procedures and ensure accurate, timely communication of visit status.

The ideal candidate has certification, a post-secondary medical assisting program, BLS, and 2+ years in a clinical setting.

Qualifications

• Ability to read, write and communicate in English.
• Medical Assistant Certification from AAMA or NHA.
• Completion of a post-secondary medical assisting program required.
• Basic Life Support Certification for Health Care Providers.
• Strong interpersonal, customer service, time management skills.
• Experience with current office technology, proficient with computer office applications (EMR/Health Records, MS Office).
• Minimum of two years’ experience in a clinical setting preferred.

Responsibilities

• Assists in providing clinical care to office patients as delegated by supervising provider.
• Manages provider’s daily schedule and patient flow to expedite care and maximize clinical time.
• Greets and escorts patients to exam rooms, and checks two-patient identifiers.
• Communicates status of delegated task completion to supervising provider.
• Obtains vital signs as indicated (height, weight, BP, HR, RR, SpO2).
• Inputs relevant clinical information into the electronic health record in a timely and accurate manner and collects home medication lists.
• Assists clinicians with clinical procedures and/or additional tests; informs patient of visit status and delays.
• Prepares and maintains exam rooms; inventories supplies and coordinates orders.
• Under supervision, administers routine injections when delegated; documents in real time.
• Participates in meetings/trainings to improve quality of patient care.
• Learns community resources and broader healthcare system.
• Maintains patient rights and HIPAA confidentiality.
• Provides clerical support (scheduling, registration, scanning records, answering calls, etc.).
• Able to float to other MACC practices when required.

Skills

English proficiency

Interpersonal skills

Customer service

Time management

Computer skills

Education

Medical Assistant Certification

Post-secondary medical assisting program

Tools

EMR systems

MS Office

Job description

Purpose of Position

Under the direction of the supervising provider to provide the highest standards of support to the MACC practice. Delivers excellent customer service to patients through participation in a medical care team. Demonstrates a high level of competence with support in accordance with MACC’s policies and procedures.

Description

• Assists in providing clinical care to office patients as delegated by supervising provider


• Manages provider’s daily schedule and patient flow to expedite care and maximize clinical time


• Greets and escorts patients to exam rooms, and checks two-patient identifiers


• Communicates status of delegated task completion to supervising provider


• Obtains relevant information and takes vital signs as indicated (i.e. height, weight, blood pressure, heart rate, respiratory rate, oxygen saturation)


• Inputs pertinent clinical information into the electronic health record timely and with accuracy and collects home medication lists


• Assists clinicians with clinical procedures and/or additional tests specific to the department. Keeps patients informed of visit status, unforeseen delays and other relevant information pertaining to the patient’s visit


• Prepare and maintain exam rooms for patient arrivals. Clean and/or maintain inventory of supplies (medical included) and equipment throughout the practice. Notifies supervisor to order clinical supplies, clinical equipment and pharmaceuticals as appropriate


• Under the supervision of a provider, administers routine injections when delegated, and documents in real time and with accuracy


• Participates in practice and department meetings, trainings, etc. to promote continuous improvement of quality patient care


• Takes initiative to learn, understand, and stay current with community resources and the greater healthcare system


• Maintains patient rights and abides by all confidentiality obligations pursuant to CCHC and HIPAA


• Provides clerical/office support as necessary (i.e. scheduling appointments, greeting and registering patients, scanning incoming medical records and paperwork, preparing medical records, answering phone calls and taking messages, faxing, etc.)


• Ability to float to other MACC practices when required


• Performs other work-related duties and activities as assigned or requested

Qualifications

• Ability to read, write and communicate in English


• Medical Assistant - Certification from either the American Association of Medical Assistants (AAMA) or the National Healthcare Association (NHA)


• Completion of a post-secondary medical assisting program required for PCP Office (Preferred for Specialty Office)


• Basic Life Support Certification for Health Care Providers


• Strong interpersonal, customer service, time management skills


• Experience with current office technology, proficient with computer office applications (Electronic Medical/Health Records, MS Office, etc.)


• Minimum of two years’ experience in a clinical setting preferred

Schedule Details

40 hours per week, Monday-Friday, 7a-3p and 8a-4p, No Weekends & No Holidays.

Organization

Medical Affiliates of Cape Cod

Primary Location

Massachusetts-Osterville

Department

MAC-Ortho/Trauma

Annual/Hourly

Hourly

Hiring Pay Range

24.4 - 29.71