Certified Medical Assistant

International SOS Government Medical Services; Orlando (FL); On-site; Full time

Job summary

An established industry player is seeking dedicated Certified Medical Assistants to provide vital healthcare services in secure federal facilities. This role involves working collaboratively with Customs and Border Protection personnel, ensuring quality care for individuals in custody. Ideal candidates will have a strong background in patient care, excellent record-keeping skills, and the ability to respond to medical emergencies. Join a team that values trauma-informed care and contributes to the well-being of diverse populations, while enjoying a competitive salary and comprehensive benefits. This is a unique opportunity to make a meaningful impact in a challenging environment.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k Plan

Paid Time Off

Annual Bonus

Qualifications

• Completion of an accredited Medical Assistant program required.
• Must have active certification as a Medical Assistant.

Responsibilities

• Deliver healthcare services to persons in custody as per DHS guidelines.
• Maintain patient confidentiality and compliance with protocols.

Skills

Patient Care

Record Keeping

Bilingual (English/Spanish)

Emergency Response

Education

Medical Assistant Program

Tools

Electronic Medical Records System

Job description

Company Description

International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS, headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care.

Job Description

This Position is Contingent on Contract Award.

Under the direction of the National Medical Director, physician supervisors, and advanced practice providers and in collaboration with the Office of the Chief Medical Officer (OCMO) of U.S. Customs and Border Protection (CBP), contracted Certified Medical Assistants deliver healthcare services to persons in custody in accordance with the policies and protocols listed in the Statement of Work (SOW) and Department of Homeland Security (DHS) directives for the delivery of healthcare services to persons in custody.

Certified Medical Assistants work to assure delivery of quality healthcare services in accordance with the SOW for the medical services contract within medical units at U.S. Customs and Border Protection sites including, Office of Field Operations (OFO) ports of entry, U.S. Border Patrol Border (USBP) Stations. Performs the clinical responsibilities as agreed upon by the National Program Director.

Contracted medical staff will be working alongside uniformed Customs and Border Protection (CBP) Agents/Officers in secured federal facilities along the southwest border of the United States. These secured federal facilities are staffed and monitored by CBP personnel and/or contracted security staff 24 hours a day, 7 days a week to assure a safe working environment to include the co-located medical unit. Contracted medical staff work together with CBP personnel to provide health care services for persons of all ages, to include infants, children, adults, and pregnant females.

MISSION

CBP's Office of the Chief Medical Officer (OCMO) employs a trauma informed care model to provide frontline medical care for persons in CBP custody in accordance with Enhanced Medical Support Efforts CBP Directive (2210-004). This model provides a team of medical professionals comprised of physicians, advanced practice providers (e.g., physicians assistants, nurse practitioners) and support staff (e.g., Licensed Practical/Vocational Nurses, Paramedics, EMTs, Certified Medical/Nursing Assistants). These contracted medical teams provide basic assessment and medical treatment for persons in CBP custody to include emergency care as needed.

Duties And Responsibilities

• Initiates and maintains compliance with DHS and CBP policies, federal regulations and any overriding accreditation standards that may apply.
• Maintains compliance with standard operating procedures and protocols.
• Maintains patient confidentiality and privacy of medical records.
• Performs record keeping functions in accordance with program policies and the system of records management.
• Utilizes the electronic medical record and must maintain an “active status” for use and complete all required trainings.
• Utilizes the electronic medical records system for all documentation, to include, but not limited to all patient care, monitoring, medication administration/observation documentation, and input or scanning of any paper records as applicable.
• Maintains non-involvement in the security aspect of patient care and custody.
• Attends general staff meetings and participates with medical quality management initiatives and reviews as applicable.
• Assures a safe and clean working environment and assists in the disposal of biologically hazardous waste on a regular basis.
• Performs quality control of laboratory reagents, collects specimens, and performs CLIA waived testing.
• Completes all annual training as directed.
• May be required to travel.
• May be required to serve at various medical units within sector/region.
• Provides care and treatment of patients throughout the life span as appropriate to discipline and medical unit setting.
• Is expected to respond to medical emergencies for persons in custody, visitors or employees within the scope of their license and certifications until emergency services arrive.
• Obtains medical history, performs interviews, and completes all necessary charting requirements including vital signs on patients entering the facility. Any medical concerns or questions are referred to the Advanced Practice Provider (APP), Physician, or EMT.
• Assists with gathering patient information or data during routine medical care.
• Assists with minor care, treatments, or procedures under the guidance of the APP, Physician, or in assistance of a EMT, or Paramedic.
• Participates as a member of the healthcare team to ensure that needed equipment, supplies, and logs are available, clean, functional, maintained, completed, and up to date as applicable.
• Completes and passes all discipline specific competencies testing, initially, annually, and as required.
• Works within the scope of their license and certifications performing direct patient care as directed or indicated.
• Performs other duties and responsibilities as assigned within the scope of their license and certifications.

Qualifications

BASIC REQUIREMENTS

Education/Training

• Successful completion of a program in Medical Assistant located in any United States jurisdiction.
• Program must be accredited by an entity recognized by the U.S. Department of Education.

Licensure/Certification

• Candidates must have an active, current certification as a Medical Assistant issued by any United States jurisdiction.
• Current unexpired Basic Life Support (BLS) Certification must be maintained from one of the following approved organizations:
• American Heart Association (AHA) BLS for health care providers
• American Red Cross CPR/BLS for the professional rescuer
• American Safety and Health Institute (ASHI) CPR and AED for healthcare providers and professional responders

Experience

• Must have one year of experience as a certified medical assistant in a clinical setting.
• Qualifying experience includes detention or correctional healthcare, residential healthcare, a hospital, outpatient clinic, nursing home, or other supervised medical, nursing, or patient care facility that provided direct patient care.
• Bilingual in English and Spanish encouraged but not required.

Other Special Qualifications

• US Citizen or Permanent Resident Card is required.
• Ability to obtain and maintain the U.S. Government security clearance. Applicants with current clearances are preferred.
• Must be able to read, write and speak English to effectively communicate.
• Proficiency in both English and Spanish is preferred.

Additional Information

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.

Compensation| Min: 16hr Max: 35hr

Benefits – Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS complies with all federal, state, and local minimum wage laws.

International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.