Certified Medical Assistant

Arkansas Children's; Little Rock (AR, IL); On-site; USD 23,694 - 29,618; Full time

Job summary

Arkansas Children's Pediatrics - West Little Rock clinic is seeking a Medical Assistant with pediatric phlebotomy experience to join the team. The role supports clinical and administrative tasks, including vital signs, specimen collection, immunizations, and documentation in Epic.

Requirements include graduation from an accredited MA program and national CMA certification/registration. Typical schedule is Monday-Friday, 8:30am-5pm, with a safety-sensitive environment and vaccine requirements.

Qualifications

• High School Diploma or GED and completion of accredited medical assistant program.
• 1 year healthcare or related setting as MA preferred.
• Certified Medical Assistant (CMA) or NCMA or RMA certifications preferred.

Responsibilities

• Provide comprehensive pediatric clinical support, including patient intake, vital signs, growth assessment, and accurate EHR documentation.
• Administer medications and immunizations under provider order and within scope of practice.
• Perform phlebotomy and specimen collection following safety and competency standards.
• Conduct point-of-care testing and clinic diagnostics as delegated.
• Maintain thorough documentation in Epic and communicate results to the team.

Skills

Pediatric phlebotomy

Epic EHR

Education

High School Diploma or GED

Accredited Medical Assistant program

Tools

Epic

Job description

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.

This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana.

Work Shift

See Job Description For Details.

Time Type

Full time

Department

CC015042 Arkansas Children's Pediatrics - WLR

Summary

West Little Rock Primary Care Clinic - Prior pediatric phlebotomy skills strongly preferred - Requirements: graduation from an accredited MA program & national MA certification/registration required - Monday-Friday 8:30am-5pm

Salary

Most new hires start between $17.20-$21.50 per hour, depending on experience and qualifications.

Additional Information

• West Little Rock Primary Care Clinic
• Prior pediatric phlebotomy skills strongly preferred
• Requirements: graduation from an accredited MA program & national MA certification/registration required
• Monday-Friday 8:30am-5pm

The Registered/Certified Medical Assistant (CMA) provides advanced clinical and administrative support within Arkansas Children’s primary and specialty ambulatory clinics. Working under the direct supervision and delegation of a licensed provider, the CMA partners with providers, nurses, and the interdisciplinary care team to deliver safe, high-quality pediatric care. This role performs a broader scope of delegated clinical functions and supports quality, safety, and operational excellence across the clinic environment.

Description

• Provides comprehensive pediatric clinical support, including patient intake, vital signs, growth assessment, and accurate EHR documentation.
• Administers medications and immunizations (including vaccines) under provider order and within delegated scope of practice, following medication safety standards, pediatric protocols, and documentation requirements.
• Performs phlebotomy and specimen collection (venous and capillary) as delegated and in accordance with laboratory, safety, and competency standards.
• Conducts point-of-care testing and clinic-based diagnostics as delegated, documenting and communicating results per workflow.
• Recognizes changes in patient condition and promptly notifies the licensed provider, supporting emergency response and patient safety protocols.
• Maintains accurate and complete documentation in Epic, including clinical procedures, patient education, order workflows, secure messaging, result note workflows, and downtime processes.
• Contributes to quality improvement and population health initiatives, including Vaccines for Children (VFC), Patient-Centered Medical Home (PCMH), and other performance programs.
• Provides patient and family education as directed, using effective communication strategies to promote understanding, engagement, and family-centered care.
• Supports clinic flow, infection prevention standards, and operational efficiency.
• Performs additional duties as assigned to support safe, efficient, and high-quality patient care delivery.

Required Education

High School Diploma or GED and completion of accredited medical assistant program

Recommended Work Experience

Related Field - 1 year healthcare or related setting as MA

Required Certifications

1 of the following certifications is required -

Recommended Certifications

Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA), National Certified Medical Assistant (NCMA) - Unknown Issuer, Registered Medical Assistant - Unknown Issuer