Certified Medical Assistant

Mid Atlantic Concussion Alliance; Hockessin (DE); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k)

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off (PTO)

Job summary

Mid-Atlantic Concussion Alliance is seeking a friendly, dependable CMA/HBOT attendant and front desk receptionist to join our medical practice. This dual role balances administrative duties with clinical support in a fast-paced environment.

The successful candidate will be professional, detail-oriented, and compassionate, thriving while providing top-notch patient experiences from check-in through care completion.

Qualifications

• Current CMA certification is required.
• Minimum 2 years medical front-desk experience.
• Minimum 2 years medical scheduling experience.
• Excellent customer service and communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize responsibilities in a busy medical office.
• Professional, dependable, and team-oriented work ethic.

Responsibilities

• Greet patients with a warm, professional experience.
• Check patients in and out; maintain accurate records.
• Answer multi-line calls and assist patients with questions.
• Schedule, confirm, and reschedule appointments.
• Verify patient information and update EMR.
• Perform administrative duties (scanning, faxing, filing, data entry).
• Assist daily front-office operations and HBOT support as needed.
• Maintain patient confidentiality and professionalism at all times.
• Perform clinical Medical Assistant duties as needed.

Education

Certified Medical Assistant (CMA) certification

Tools

Azalea Health (EHR)

Job description

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Mid-Atlantic Concussion (MAC) Alliance is a growing practice specialized in concussion and traumatic brain injury care. We are seeking a friendly, dependable, and organized Certified Medical Assistant (CMA) / Hyperbaric Oxygen Therapy Attendant / Front Desk Receptionist to join our medical practice.

This is a dual front-office and clinical support role that is ideal for someone who enjoys working directly with patients and is comfortable balancing administrative responsibilities with clinical duties.

The successful candidate will be professional, detail-oriented, compassionate, and able to thrive in a fast-paced medical office environment.

Responsibilities

• Greet patients and provide a warm, professional experience.
• Check patients in and out and maintain accurate patient records.
• Answer multi-line telephone calls and assist patients with questions.
• Schedule, confirm, and reschedule appointments.
• Verify patient information and update electronic medical records.
• Perform administrative duties including scanning, faxing, filing, and data entry.
• Assist with daily front-office operations.
• Maintain patient confidentiality and professionalism at all times.
• Perform clinical Medical Assistant duties as needed.
• Assist with Hyperbaric Oxygen Therapy (HBOT) treatments and provide appropriate patient support.
• Follow all office and HBOT safety protocols and procedures.
• Support physicians and clinical staff as needed.
• Help ensure an exceptional patient experience from check-in through completion of care.

Qualifications Required

• Current Certified Medical Assistant (CMA) certification.
• Minimum 2 years of medical front-desk experience.
• Minimum 2 years of medical scheduling experience.
• Excellent customer service and communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize responsibilities in a busy medical office.
• Professional, dependable, and team-oriented work ethic.

Preferred

• Previous experience in a physician's office or outpatient clinic.
• Experience with an EHR system (Azalea Health is the EHR system our practice uses).
• Experience performing both front-office and clinical Medical Assistant duties.
• Previous experience with HBOT/Hyperbaric Oxygen Therapy is a plus.

What We Offer

• 401(k)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off (PTO)
• Monday–Friday schedule
• No weekends
• 8-hour day shifts
• Collaborative and professional work environment