Certified Medical Assistant

Duke Clinical Research Institute; Durham (NC); On-site; USD 24,796 - 34,288; Full time

Benefits offered by this job

Comprehensive medical and dental care programs

Generous retirement benefits

Family-friendly and cultural programs

Job summary

The Duke Clinical Research Institute is seeking a Medical Assistant in Durham, North Carolina. The role involves performing various administrative tasks and supporting patient care, including registering patients, assisting in clinical duties, and ensuring a smooth office operation. Candidates must have high school or GED graduation; experience is preferred but not required. The position offers hourly compensation between $18.00 and $24.89, along with comprehensive benefits including medical and dental care, retirement plans, and family-friendly programs.

Qualifications

• High school or GED graduation required.
• Graduation from accredited Medical Assistant program strongly preferred.
• Certification or registration by AAMA, AMT, NHA‑CCMA, NCMA, or ARMA required.

Responsibilities

• Register and process appointment check-in and check-out in electronic medical records.
• Assist medical and nursing staff in taking medical histories and recording vital signs.
• Prepare and administer medications as directed by a physician.
• Promote patient/family understanding of the educational content.
• Assist with Prior Authorizations and coordinate care.

Skills

Patient Interaction

Team Collaboration

Cultural Sensitivity

Multitasking and Time Management

Attention to Detail

Ability to use Epic and other medical software

Education

High school or GED graduation

Graduation from accredited Medical Assistant program

Certification or registration by AAMA, AMT, NHA‑CCMA, NCMA, or ARMA

Tools

Epic

Job description

Positional Summary

Perform a variety of administrative and patient care supportive duties in Student Health. Assist administrative, medical and/or nursing staff in the registration, examination and treatment of patients, ensuring the office runs smoothly.

Key Position Duties

Patient Registration - 45% of Effort

• Register and process appointment check-in and check-out in the electronic medical records systems.
• Enter and/or verify health insurance information and collect payments as necessary.
• Check to ensure eligibility for students.
• Schedule appointments for new and returning student patients.
• Assist with Prior Authorizations.
• Coordinate care and referral scheduling.

Clinical Care - 45% of Effort

• Assist medical and nursing staff in a variety of tasks including taking medical histories and recording vital signs, explaining treatment procedures, preparing patients for examinations and procedures.
• Assist the physician during examinations and procedures.
• Collect and prepare laboratory specimens and perform basic laboratory tests on the premises; dispose of contaminated supplies and sterilize medical instruments.
• Promote patient/family understanding of the educational content and involvement in the plan of care, and document in patient record.
• Prepare and administer medications as directed by a physician; authorize drug refills and telephone prescriptions to a pharmacy.
• Draw blood.
• Prepare patients for x-rays, tests and procedures.
• Take electrocardiograms.
• Remove sutures/staples and change sterile and non-sterile dressings.
• Perform other clinical functions as delegated and supervised by the physician.

Patient Relations - 5% of Effort

• Provide information to other clinics and ancillary services.
• Provide routine information regarding Student Health services and direct patients to assigned area and other locations upon request.

Other - 5% of Effort

• Perform other related duties incidental to the work described herein.

The intent of this job description is to provide a representative outline of the type of responsibilities that will be required of positions with this title and shall not be construed as all-encompassing or as a declaration of all specific duties and responsibilities of this position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Compensation

Anticipated Pay Range: USD $18.00 to $24.89 per hour.

Additional benefits include comprehensive medical and dental care programs, generous retirement benefits, and a wide array of family‑friendly and cultural programs to eligible team members. Learn more at https://hr.duke.edu/benefits/

Qualifications, Skills, and Competencies

Required Minimum Qualifications

• High school or GED graduation required.
• Graduation from accredited Medical Assistant program strongly preferred.
• Certification or registration by AAMA, AMT, NHA‑CCMA, NCMA, or ARMA required.

Minimum Experience

• No experience required

Physical Demands

Essential Physical Job Functions: Certain jobs may include essential job functions that require specific physical and/or mental abilities. Additional information and accommodation requests will be provided by the hiring department.

Preferred Education and Experience

• Education: Graduation from a Medical Assistant program accredited by CAAHEP or ABHES.
• Experience:
  • Certifications: Certification by AAMA preferred.
  • One year of work in a health care setting is preferred.
  • Experience in college health or an ambulatory care setting is preferred.

Preferred Skills and Competencies

• Patient Interaction
• Team Collaboration
• Cultural Sensitivity
• Multitasking and Time Management
• Attention to Detail
• Ability to use Epic and other medical software

Competencies

• Vital Signs and Patient Prep
• Phlebotomy and Injection
• Basic Lab Procedures
• EKG and Diagnostic Support
• Basic Life Support
• Scheduling and Coordination
• Inventory Management
• Healthcare Regulations
• Clinical Procedures

Equality Statement

Duke is an affirmative action/equal opportunity employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.