Certified Lead Medical Assistant

Public Health Management Corporation; Philadelphia (Philadelphia County); On-site; USD 35,000 - 50,000; Full time

Job summary

The Lead Medical Assistant at a leading healthcare organization will oversee a team of medical assistants, ensuring compliance and efficiency in daily tasks within a primary care setting. This role requires excellent organizational and communication skills, as well as a commitment to high-quality patient care across diverse populations.

Qualifications

• One to two years’ experience in a medical office environment.
• Certified Medical Assistant required.

Responsibilities

• Ensure that the medical assistants work together as a team.
• Communicate staff concerns to the Practice Manager.
• Triage patients; including Blood Pressure, Weight, Height, Pulse and Temperature.

Skills

Knowledge of billing procedures and Insurance verification

Data Entry

Familiar with Managed Care Plans and Referral Process

Knowledge of ICD 10 Codes

Extensive Medical Terminology

Extensive Organization Skills

Ability to manage and complete work assigned by several staff

Flexibility

Education

High School Diploma or GED equivalent

Diploma from Accredited Medical Assistant school

Job description

PHMC is proud to be a leader in public health. PHMC requires that all employees are fully vaccinated with the Covid-19 vaccine before the first day of employment.

JOB DESCRIPTION:

The Lead MA will be the point person for communicating information to and from the medical assistant staff. She/he will be responsible for coordinating the daily activities for the medical assistants under the supervision of the clinical director. She/he will be responsible for ensuring that MA-assigned tasks are completed and communicate concerns to the clinical director. The Lead Medical Assistant will report to the Practice Manager.

Reports To: practice manager

Affiliation: HS/Health Center

Age/Patient Populations Served (Double-click on box to activate appropriate indicator)

Age of Patient Population Served

Pediatric (0 - 19 yrs)

Adult (19 – 64 yrs)

Geriatric (65 yrs & older)

Nonage Specific Task (N/A)

Population

Bariatric Patients: BMI greater than 40, or greater than 35 with weight related comorbidities

Patient with exceptional communication needs

Patient with developmental delays

Patient at the end of life

Patient under isolation precautions

All Populations

Essential Duties and Responsibilities:

• Ensure that the medical assistants work together as a team
• Ensure that medical assistants are completing their assigned tasks
• Assign tasks to medical assistants under the supervision of the Health Center Administrator
• Communicate staff concerns to the Practice Manager
• Responsible for providing coverage for other sites in all aspects when needed
• Responsible for all front Desk Functions in a Primary Care setting
• Schedule Appointments
• Schedule specialty and ancillary appointments
• Verify insurance
• Daily Batching of encounter forms
• Follow up for reports from specialists
• Assist Providers and Clinical staff as needed
• Assist patients as needed
• Review patients charts and encounter forms for completion
• Scan Reports to the EHR
• Ensure that Prescription refill and voice mails are retrieved daily
• Responsible for Patient Flow through the Lab
• Triage patients; including Blood Pressure, Weight, Height, Pulse and Temperature
• Administer Injections, Immunizations and Venipuncture according to orders in the EHR
• Extensive medical terminology
• Maintain inventory for the lab and order as needed.
• Maintain immunization logs and report any discrepancies
• Follow up on lab discrepancy reports
• Assist with training MA/MRs as needed
• Other duties as assigned

PHMC Compliance Responsibilities:

• Understands and adheres to PHMC compliance standards as they appear in the PHMC Code of Conduct, Whistle Blowers and Conflict of Interest Policies.
• Keeps abreast of all pertinent federal, state and PHMC regulations, laws, and policies as they presently exist and as they change or are modified.
• Comply with HIPAA and Confidentiality Policies and Procedures as they apply to the job.
• Comply with Department of Public Health (DPH), The Joint Commission and other accreditation and regulatory agencies standards.
• Adhere to all PHMC Policies and Procedures.
• Knowledge and adherence to Infection Control and Environment of Care Guidelines and Procedures as described in the annual education module.

Job Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills:

• Knowledge of billing procedures and Insurance verification
• Data Entry
• Familiar with Managed Care Plans and Referral Process
• Knowledge of ICD 10 Codes
• Extensive Medical Terminology
• Extensive Organization Skills
• Must have pleasant manner
• Ability to assist Clinical Staff when required
• Ability to manage and complete work assigned by several staff
• Must be flexible

EXPERIENCE:

One to two years’ experience in a medical office environment

EDUCATION:

High School Diploma or GED equivalent

Diploma from Accredited Medical Assistant school

PHMC is and EOE and an E- Verify Employer

Qualifications

Skills

Preferred

Effective Communication

Advanced

Microsoft Office Suite

Advanced

Customer Service

Advanced

Leadership

Advanced

Behaviors

Preferred

Leader

Leader

: Inspires teammates to follow them

Motivations

Preferred

Flexibility

Flexibility

: Inspired to perform well when granted the ability to set your own schedule and goals

Education

Required

High School or better.

Experience

Required

One to two years’ experience in a medical office environment.

Licenses & Certifications

Required

Certified Medical Asst

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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