Certified Harley-Davidson Technician

Thunder Tower West Harley-Davidson; Elgin (IL); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

$5,000 sign-on bonus

Potential $100,000 annual income

Job summary

A leading motorcycle dealership in Elgin is seeking a Harley-Davidson Certified Technician. Key responsibilities include providing high-quality vehicle service and completing repairs on time. The position offers a $40.00 flat rate per job and a $5,000 sign-on bonus after 90 days. With the potential for a $100,000 annual income, this role requires adherence to factory specifications and high standards of customer service. Join a team dedicated to maintaining an efficient and clean service environment.

Qualifications

• Harley-Davidson Certified Technician qualifications required.
• Ability to work within scheduled time periods.
• Competency in performing service and repairs to factory specifications.

Responsibilities

• Provide high quality vehicle service to customers.
• Complete repair work efficiently and on time.
• Maintain workspace cleanliness and assist others.

Skills

Efficiency in vehicle service

Quality customer service

Technical knowledge of repairs

Education

PHD and other technical qualifications

Job description

Overview

• Harley-Davidson Certified Technician.
• Master Tech's $40.00 Flat Rate.
• $5000 sign-on Bonus after 90 Days.
• Potential $100,00 annual income.

Service Department Operations

• Provide prompt, dependable, high quality, vehicle service to (internal & external) customers.
• Complete repair work within the scheduled or allotted time period whenever possible. Continually improve their “efficiency” skill.
• Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
• Accept work assignments from the Service Writer/Manager.
• Requests parts for the job as early as possible when needs become known.
• Perform service, repair, and customization work in accordance to factory specifications.
• Assist the Service Writer/Manager of additional work needed or any delays in expected completion as soon as they become known so that the customer may be contacted and notified of the delay.
• After the job is finished ensure proper completion and filing of paperwork.
• Keep work areas as clean as possible and assist others with maintaining shop cleanliness.
• Maintain technical (PHD and other) qualifications by completing any necessary training programs assigned to you by the Service Manager.

Customer Service

• Minimize comebacks and deal with them promptly and satisfactorily when they do occur.
• Keep customers’ vehicles cleaner that when it was dropped off.