Motorcycle Technician: Diagnostics & Service

NW84 Inc; Lacey (WA); On-site; Full time

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Tuition assistance
• Wellness resources

Benefits/Perks

• Careers Advancement Opportunities
• Flexible Scheduling
• Competitive Compensation

Job Summary

We are looking for an Harley-Davidson Technician to join our successful dealership service center.

As an Harley-Davidson Technician, you will be responsible for diagnosing and repairing motorcycles. You must be comfortable using the dealership’s computer software and have extensive knowledge of Harley systems.

If you have a “never give up” attitude and are willing to problem-solve until you find the best solution for the customer, we want to hear from you.

Responsibilities

• Use your expertise and diagnostic tools to evaluate malfunction codes
• Assist with establishing service center procedures for tracking repair status, maintaining technical documentation, and other necessary protocols
• Carry out routine maintenance tasks such as tire rotations, oil changes, and brake pad replacements
• Conduct in-depth inspections of all systems, including engine, transmission, and brakes
• Ensure a high level of customer satisfaction and repeat business
• Convey necessary vehicle repair information to customers in a clear and concise manner

Qualifications

• High school diploma or GED is required
• An degree or completion of an Harley-Davidson service technician training program is preferred
• Strong customer service and communications skills are required