Certified Fulfillment Associate - Forklift & Order Picker

Lowe's; Fayetteville (NC); Hybrid; USD 30,000 - 38,000; Full time

Job summary

Lowe’s is seeking a dedicated associate for order picking and fulfillment in our Fayetteville, NC location. You will pick, stage, inspect, and fulfill customer orders while maintaining safe, organized staging areas.

You will validate orders, answer customer questions, and connect customers with the right team members as needed. You will operate certified powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements, while supporting inventory accuracy

Qualifications

• 6 months of experience using a computer to input, access, modify or output information.
• 6 months of experience using common retail technology such as smartphones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, maintaining clean, organized, and safe staging areas.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset and strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer literacy

Retail technology experience

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe’s is seeking a dedicated associate for order picking and fulfillment in our Fayetteville, NC location. You will pick, stage, inspect, and fulfill customer orders while maintaining safe, organized staging areas.

You will validate orders, answer customer questions, and connect customers with the right team members as needed. You will operate certified powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements, while supporting inventory accuracy