Certified Appliance Service Technician - Tiffin and Findlay Area

Ralphs Joy of Living; Tiffin (OH); In loco; USD 42.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus based on performance

Company car

Employee discounts

Health insurance

Training & development

Company parties

Competitive salary

Descrizione del lavoro

Ralph's Joy of Living in Tiffin, OH, is seeking an Appliance Service Technician to install, maintain, and repair major appliances in customers' homes with a focus on quality service. You will represent a family-owned business known for customer care and reliability.

We will train the right applicant from adjacent trades or technical programs, and provide a pathway to appliance certifications. Join a team that values craftsmanship and customer satisfaction.

Competenze

• Certification in appliance repair with hands-on experience.
• Technical school education with mechanical/electrical fundamentals.

Mansioni

• Diagnose and repair major appliances in customers' homes.
• Handle warranty and non-warranty service calls, document findings, parts, and labor.
• Provide honest cost estimates and collect payment for work performed.
• Order and track parts and follow up with customers for return visits.
• Keep service vehicle clean, organized, and stocked.
• Follow safety procedures for electrical, gas and refrigerant work.
• Cross-train in related positions as needed.

Conoscenze

Customer service

Problem solving

Hand tools

Formazione

Appliance technician certification (NASTeC/PSA/UASA/EPA 608)

Technical school education in related field

Descrizione del lavoro

Why Ralph's Joy of Living

Tired of being a number at a national chain? At Ralph's, you're the expert our customers know by name. We're a family-owned business right here in Tiffin, and our customers have stayed with us for generations. For you, that loyalty means a steady, predictable flow of service work - no feast-or-famine weeks - and our performance bonus rewards your expertise: the better you are at your craft, the more you take home.

Benefits:

• Bonus based on performance
• Company car
• Employee discounts
• Health insurance
• Training & development
• Company parties
• Competitive salary

Why Ralph's Joy of Living

Tired of being a number at a national chain? At Ralph's, you're the expert our customers know by name. We're a family-owned business right here in Tiffin, and our customers have stayed with us for generations. For you, that loyalty means a steady, predictable flow of service work - no feast-or-famine weeks - and our performance bonus rewards your expertise: the better you are at your craft, the more you take home.

If you come from an adjacent trade — HVAC, electrical, refrigeration, plumbing — or you've completed a technical school program and have solid mechanical and electrical fundamentals, we want to hear from you. We will train the right applicant. Bring the aptitude and the work ethic, and we'll teach you the appliance side of the trade and help you get certified.

The Role

As our Appliance Service Technician, you're the face of Ralph's in our customers' homes - installing, maintaining, and repairing appliances with the quality and care our name is built on. You'll treat every customer and teammate with respect and courtesy, and you'll help grow the business by spotting opportunities for additional work along the way.

What You'll Do

• Diagnose and repair major appliances in customers' homes, including refrigerators, ranges, cooktops, wall ovens, dishwashers, washers, and dryers
• Handle both warranty and non-warranty service calls, documenting findings, parts, and labor accurately
• Provide honest cost estimates for repairs and installations, and collect payment or payment information for work performed
• Order and track parts, then follow up with customers to schedule return visits
• Keep your service vehicle clean, organized, and properly stocked
• Follow all safety procedures for electrical, gas, and refrigerant work
• Pitch in and cross-train in related positions when the team needs you

Your Experience — one of these paths

• A current appliance technician certification (NASTeC, PSA/UASA, EPA Section 608, or manufacturer factory certification) with hands-on experience repairing major household appliances, OR
• Experience in an adjacent trade such as HVAC, electrical, refrigeration, or plumbing, OR
• A technical school education with strong mechanical and electrical fundamentals — we'll provide the appliance training

What Everyone Brings

• A professional, courteous presence in customers' homes
• Your own basic set of hand tools
• Valid driver's license with a clean record
• You live in or can commute daily to the Tiffin or Findlay, Ohio area
• At least 18 years of age and comfortable using tablet-based technology

Physical Requirements

• Ability to safely lift up to 50 pounds on a repetitive basis and up to 100 pounds occasionally without assistance, and the physical ability to perform strenuous work under varied circumstances
• While performing the duties of this job, the employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and talk or hear

Whether you're a seasoned appliance tech or a skilled tradesperson ready to learn a new specialty, we'd love to meet you.

This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.