Certified 9-1-1 Dispatcher: Emergency Communications Pro

City of Keller; Keller (TX); Híbrido; USD 40.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Sign-on incentive

Relocation stipend

Lateral entry based on experience

Descripción de la vacante

The City of Keller Police Department is seeking a Lateral Emergency Communications Specialist. You will operate dispatch equipment, answer emergency and administrative calls, and coordinate service for Police, Fire/EMS, and city partners in Keller and neighboring areas.

This role requires calm judgment under pressure and strong attention to detail. Applicants must have Texas Certification for Emergency Telecommunications, a high school diploma or GED, and the ability to pass background and

Formación

• Requires high school diploma or GED.
• Must have Texas Certification for Emergency Telecommunications.
• Typing 25 wpm and strong communication skills are required.
• Experience in emergency dispatch is preferred; CJIS rules apply.

Responsabilidades

• Serve as the communication anchor for Police, Fire/EMS, and other City services.
• Answer requests via multiple channels and coordinate responses.
• Provide CPR/EMS instructions and dispatch units as needed.
• Maintain logs and operate dispatch equipment and record systems.
• Ensure safety and accuracy in handling sensitive information.

Conocimientos

Typing 25 wpm

Emergency dispatch

Public safety knowledge

Calm under pressure

Educación

High school diploma or GED

Texas Certification for Emergency Telecommunications

Herramientas

TCIC/TLETS access

Radio/telecommunications equipment

Descripción del empleo

The City of Keller Police Department is seeking a Lateral Emergency Communications Specialist. You will operate dispatch equipment, answer emergency and administrative calls, and coordinate service for Police, Fire/EMS, and city partners in Keller and neighboring areas.

This role requires calm judgment under pressure and strong attention to detail. Applicants must have Texas Certification for Emergency Telecommunications, a high school diploma or GED, and the ability to pass background and