Certification Specialist

Paycom; Kansas City (KS); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health insurance (employer paid)

Dental insurance

Vision insurance

Life insurance

Accident Injury insurance

Long-Term Disability

Identity Theft protection

401(k) with employer matching

Generous paid time off

Training and employee development

Other employee benefits

Job summary

Independent Management Services is a full-service property management and marketing firm specializing in revitalization of under-managed multifamily housing developments. The team coordinates occupancy, marketing, leasing and resident verification with strong attention to deadlines and compliance across 100+ sustainable communities nationwide.

The position emphasizes sales-minded leasing, excellent communication, and reliable follow-through while ensuring Fair Housing compliance and accurate

Qualifications

• Sales-minded with strong verbal and written communication skills.
• Excellent follow-up skills via telephone or email.
• Experience with Tax Credit Compliance, EIV, and HUD Section 8 subsidy programs.
• Knowledge of REAC and MOR compliance.
• Proficiency with Paycom software and Microsoft Office suite; RealPage OneSite preferred.
• Strong attendance and reliability in a fast-paced environment.

Responsibilities

• Oversee occupancy, marketing, leasing and resident verification procedures.
• Collect information for eligibility screening, rent calculation, and income verification.
• Perform initial and annual income recertifications for residents.
• Complete unit inspections before move-in/move-out and ensure units are ready on deadlines.
• Receive and resolve resident requests and concerns; maintain professional demeanor.
• Provide administrative support: filing, typing, answering calls, data entry.
• Report to the Site Manager and support daily property operations.

Skills

Sales-minded

Verbal & written communication

Follow-up skills

Attention to detail

Time management

Tools

Paycom

Microsoft Office

RealPage OneSite

Job description

Independent Management Services is a full-service property management and marketing firm, specializing in the revitalization of under-managed multifamily housing developments. Since our founding in 1989, we have expanded our nationwide presence to include over 100 sustainable communities in 11 states focusing exclusively in the affordable and workforce housing sectors. However, our total breath of experience also includes market rate and commercial property management.We offer competitive salaries commensurate with experience and a comprehensive benefit package. We intend to build a team of individuals, who are self-motivated, willing to learn and grow with our firm. We progressively uphold a professional management team to serve our clients, enhancing our management skills and capabilities. Your progress, training, experience, motivation, attitude, and goals may create many possibilities for career opportunities with our company. If you have superior attention to detail with outstanding communications skills and enjoy a challenging fast pace environment, join our team now!Responsibilities:Occupancy, marketing, leasing, and resident verification procedures.Collect information from residents for eligibility screening, rent calculation, and income verification.Initial and annual recertification of income for residents.Complete unit inspections prior to move in/out and ensure units are ready for occupancy within deadlines.Receive and resolve resident requests and concerns.Foster positive working relationships with residents while always maintaining a professional demeanor.Administrative support tasks such as filing, typing, answering telephones, and data entry.Reports directly to the Site Manager.Job Qualifications:Sales-minded individual with attention to detail and strong verbal/written communication skills.Excellent follow-up skills via telephone or email correspondence.Experience with Tax Credit Compliance, EIV, and HUD Section 8 subsidy programs.Knowledge of REAC and MOR compliance.Proficiency with Paycom software and Microsoft Office suite preferred.Experience with RealPage OneSite preferred.Demonstrated track record regarding work attendance and reporting to work timely.Must adhere to Federal Fair Housing Laws.We offer a competitive salary plus benefits including:Employer paid health and dental insurance (100% employee only) with affordable dependent and family coverage.Voluntary insurance options: Vision, Life, Accident Injury, Long-Term Disability, and Identity Theft.401(k) with above-average employer matching contribution.Generous paid time off package.Training and employee development program.Among many other employee benefits.