Centralized Scheduling Clerk - Centralized Scheduling (Full-Time)

Arkansas Valley Regional Medical Center; La Junta (CO); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life Insurance

401(k) Retirement Plan

Paid Time Off

PSLF Eligible Employer

Job summary

Arkansas Valley Regional Medical Center in La Junta, Colorado, seeks a detail‑oriented Centralized Scheduling Clerk to coordinate scheduling for patient exams. You will work with physicians’ offices and patients to gather information, verify insurance, and ensure accurate scheduling details in a fast-paced environment.

The role emphasizes patient coordination, education on exam preparation, and timely communication.

Qualifications

• High School Diploma or equivalent required.
• One year scheduling experience in healthcare preferred.
• Knowledge of insurance verification procedures.
• Strong organizational, communication, and multitasking skills required.
• Proficiency with computer systems and scheduling software.

Responsibilities

• Coordinate incoming calls from patients and physician offices to schedule, cancel, and reschedule exams.
• Gather and verify all required information needed for accurate scheduling.
• Confirm appointments with patients and providers, including rescheduled or missed visits.
• Prepare and distribute appointment reminders and patient instruction materials.
• Verify orders and match scheduled procedures to physician requests; preregister patients and maintain scheduling records.

Skills

Insurance verification

Organization

Communication

Multitasking

Scheduling software

Education

High School Diploma or equivalent

Tools

Scheduling software

Scheduling systems

Job description

Equal Opportunity Employer

Arkansas Valley Regional Medical Center believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply to any of our employment opportunities. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Arkansas Valley Regional Medical Center will be based on merit, qualifications, and abilities. Arkansas Valley Regional Medical Center provides employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Legal Information

Arkansas Valley Regional Medical Center will maintain your application for as long as legally required. Upon submitting your application we will take every effort to review it for proper consideration. If your qualifications meet the current needs of Arkansas Valley Regional Medical Center, the hiring manager of that department will contact you.

Drug Testing

Arkansas Valley Regional Medical Center is committed to providing a safe, efficient, and productive work environment for all employees. To help ensure a safe and healthful working environment, each applicant to whom an offer of employment has been made will be required as a condition of employment to undergo a substance test. Applicants will be asked to read the policy and sign a Pre-Employment Offer and Employee Consent to Drug Screening.

Openings

If an open position is not currently available, we will maintain your application for three months and consider it for future openings. If you meet the qualifications of the position and are selected for an interview, the Hiring Manager will phone or e-mail you. Thank you for your interest in Arkansas Valley Regional Medical Center.

Community Information

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Position Details

Position: Centralized Scheduling Clerk - Centralized Scheduling (Full-Time)

Location: La Junta, CO

Job Id: 183

# of Openings: 1

Centralized Scheduling Clerk, Full-Time

Centralized Scheduling | Arkansas Valley Regional Medical Center (AVRMC)

Be the connection that keeps patient care moving efficiently and seamlessly. At Arkansas Valley Regional Medical Center (AVRMC), our scheduling team plays a vital role in ensuring patients receive timely, coordinated care. We are seeking a detail‑oriented, organized, and customer‑focused Centralized Scheduling Clerk to join our team in La Junta, Colorado. Located just east of the Rocky Mountains, AVRMC proudly serves southeastern Colorado by providing high‑quality healthcare close to home. If you enjoy working with patients, providers, and scheduling systems in a fast‑paced environment, we encourage you to apply.

Position Summary As a Centralized Scheduling Clerk, you will coordinate and schedule patient exams by working directly with physicians’ offices and patients. You will gather necessary information, provide education on exam preparation, verify insurance requirements, and ensure all scheduling details are accurate and complete. This is a Full‑Time position.

Key Responsibilities

Scheduling & Patient Coordination

• Coordinate incoming calls from patients and physician offices to schedule, cancel, and reschedule exams
• Gather and verify all required information needed for accurate scheduling
• Confirm appointments with patients and providers, including rescheduled or missed visits
• Prepare and distribute appointment reminders and patient instruction materials

Patient Education & Support

• Provide clear instructions regarding exam preparation, required lab work, and appointment expectations
• Inform patients and offices of insurance preauthorization requirements when applicable
• Ensure proper documentation and communication regarding procedures and scheduling details

Documentation & System Management

• Verify orders and match scheduled procedures to physician requests
• Enter and maintain accurate patient demographic and insurance information in scheduling systems
• Preregister patients for scheduled services
• Maintain daily scheduling records, including no‑shows, cancellations, and completed appointments
• Prepare end‑of‑day schedules and reports

Coordination & Workflow Management

• Maintain and distribute daily preauthorization reports
• Adjust resource availability based on staff schedules, equipment status, and operational needs
• Schedule specialized procedures such as mammograms and ensure availability of prior reports when required
• Collaborate with departments to ensure an efficient and coordinated patient experience

Professionalism & Teamwork

• Communicate clearly and professionally with patients, physicians, and staff
• Maintain patient confidentiality at all times
• Demonstrate flexibility and organization in a fast‑paced environment
• Follow through on assignments and report incomplete work to supervisor
• Maintain punctuality, attendance, and adherence to organizational policies
• Participate in department meetings and quality improvement activities
• Represent AVRMC in a positive and professional manner

Qualifications

Required

• High School Diploma or equivalent

Preferred

• One (1) year of scheduling experience, preferably in a healthcare setting

Skills & Knowledge

• Working knowledge of insurance verification (Medicare, Medicaid, HMO, and private insurance)
• Basic clinical understanding of exams, preparation requirements, and related workflows
• Strong organizational, communication, and multitasking skills
• Proficiency with computer systems and scheduling software

Why Join AVRMC

At AVRMC, every role contributes to exceptional patient care. As a Centralized Scheduling Clerk, you are essential in ensuring patients receive timely access to services and a positive healthcare experience.

Benefits & Perks

Health & Wellness

• Medical, Dental, and Vision Insurance (Full-Time)
• Life Insurance (Full-Time)
• Short-Term Disability Coverage (Full-Time)
• Flexible Spending Account (FSA) (Full-Time & Part-Time)
• Accident, Critical Illness, and Hospital Indemnity Insurance (Full-Time)
• Employee Wellness Programs (All Statuses)
• Gym Membership Discount (Part-Time & Full-Time)
• Employee Assistance Program (All Statuses)

Financial Benefits

• Competitive Pay (All Statuses)
• Shift Differentials (All Statuses)
• Annual Salary Increase Opportunities (All Statuses)
• Generous Paid Time Off (Full-Time & Part-Time)
• 401(k) Retirement Plan (available immediately for eligible employees), Employer Match after 1 Year of Service

Additional Advantages

• Public Service Loan Forgiveness (PSLF) Eligible Employer (All Statuses)
• Colorado FAMLI Program Participation (All Statuses) (Up to 12–16 weeks of paid leave for qualifying life events)
• Identity Theft Protection (Full-Time & Part-Time)
• Rewards & Recognition Programs (All Statuses)
• Cafeteria Meal Discounts (All Statuses)

Ready to Apply?

We’re excited that you are considering a career with AVRMC. Join our mission to provide extraordinary care—because every role matters.

Pay Range: $16.50 - $21.13 per hour