Centralized Scheduling Assistant

SCR St. Claire Medical Center, Inc.; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

UK St. Claire is seeking a detail-oriented Scheduling Specialist to support patient flow and ensure accurate appointment data.

You will collect patient information, pre-register outpatient accounts, and coordinate with provider offices and testing sites to keep schedules running smoothly. Requires a high school diploma and 2–3 years in a healthcare setting, strong communication, and proficiency with scheduling systems.

Qualifications

• 2-3 years of experience in a healthcare, clinical setting, or a relevant area.
• Proficiency with scheduling systems and data entry.
• Strong communication and organizational skills.

Responsibilities

• Answers phone calls efficiently and documents messages appropriately.
• Maintains accurate and timely medical records and documentation.
• Obtains and verifies patient demographic and financial information.
• Coordinates and schedules outpatient tests and treatments as requested.
• Pre-registers outpatient accounts for scheduled patients.
• Provides clear instructions to patients and families regarding procedures and directions.

Skills

Phone etiquette

Data entry

Scheduling coordination

Customer service

Education

High school diploma or equivalent

Job description

At UK St. Claire, our staff is our greatest asset in the mission to create a healthier and more prosperous population. We strive to foster the talent and potential of our employees and prioritize safe working conditions and equal compensation rates to ensure that continual growth is possible. UKSC is a nurturing workplace for all healthcare professionals. We invite you to explore our current job openings and see if our opportunities could be the right fit for you.

Job Description:

Job Summary

Responsible for collecting and entering patient information into scheduling systems. Coordinates and schedules appointments for provider offices, outpatient hospital exams, and procedures. Ensures accuracy and timeliness of appointment scheduling to support efficient patient care. Communicates effectively with patients and healthcare teams to confirm and update scheduling details.

Essential Functions

• Answers phone calls efficiently and documents messages appropriately.
• Maintains accurate and timely medical records and documentation.
• Obtains and verifies patient demographic and financial information.
• Coordinates and schedules outpatient tests and treatments as requested.
• Pre-registers outpatient accounts for scheduled patients.
• Provides clear instructions to patients and families regarding procedures and directions.
• Ensures patients are directed to appropriate registration and treatment destinations.
• Oversees daily scheduling operations, responds to staff needs, and ensures data integrity.
• Performs other duties as assigned.

Education Requirement

High school diploma or equivalent experience

Experience Requirement

2-3 years of experience in a healthcare, clinical setting, or a relevant area

An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted.

Certifications & Licensures

N/A

Working Conditions

• A. Lifting, pushing, and/or pulling objects up to 50lbs: 2.
• B. Lifting, pushing, and/or pulling objects over 50lbs: 1. Never
• C. Standing or walking with objects up to 10lbs: 3. Intermittent (10% - 50% of the time)
• D. Standing or walking with objects up to 25lbs: 2. Occasional (< 10% of the time)
• E. Sitting at computer workstation for extended periods: 4. Regular (> 50% of the time)
• F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 1. Never
• G. Repetitive motion: 4. Regular (> 50% of the time)
• H. Working at heights above 4 feet: 1. Never
• I. Working in confined spaces: 1. Never
• J. Risk of injuries from use of equipment on the job: 1. Never
• K. Job-related travel: 1. Never
• L. Loud noises: 1. Never
• M. Temperature extremes: 1. Never
• N. Hazardous chemicals and fumes including waste: 1. Never
• O. Radiation: 1. Never
• P. Burns: 1. Never
• Q. Cuts/Punctures: 1. Never
• R. Bloodborne/airborne pathogens: 1. Never
• S. Recombinant DNA or viral vectors: 1. Never
• T. Combative/violent people: 1. Never
• U. Animal handling (including carcasses): 1. Never
• V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A

Physical Demands

This position requires regular sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; and occasional lifting, pushing, and/or pulling of objects up to 50 pounds or standing or walking with objects up to 25 pounds.

Additional Job Descriptions

N/A

Department: Medical Group Shift: Day (United States of America) Time Type: Full time Address: 234 Medical Circle City, State: Morehead, Kentucky

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful.