Centralized Scheduler

WVU Medicine; Morgantown (WV); On-site; USD 35,000 - 45,000; Full time

Job summary

WVU Medicine is seeking a full-time scheduling coordinator for outpatient clinics in Morgantown, WV. The role involves managing patient appointments, ensuring accurate registration, and handling payments. Strong communication skills are essential for this position.

Qualifications

• Strong written and verbal communication skills.

Responsibilities

• Schedule, cancel, and register outpatient visits and procedures.
• Check in and check out patients according to guidelines.
• Collect payments and reconcile cash drawer.

Skills

Communication

Education

High School diploma or equivalent

Job description

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Responsibilities

• Schedule, cancel, reschedule, and register outpatient visits and procedures for multiple ambulatory clinics, collecting all necessary information for scheduling and registration.
• Check in and check out patients according to scheduling and registration guidelines, prioritizing based on patient needs.
• Obtain and verify patient guarantor information annually and generate referrals or authorizations as needed.
• Coordinate follow-up appointments and testing upon patient check-out.
• Gather all necessary information from patients to schedule and register appointments.
• Notify appropriate personnel of scheduling changes due to cancellations promptly.
• Respond to patient and staff needs and complaints appropriately, involving supervisors and patient representatives when necessary.
• Consult with referring physicians to ensure orders are complete and request outside orders as needed.
• Collect payments and copayments during check-in or check-out.
• Reconcile cash drawer at the end of the day and report discrepancies.
• Obtain signatures on waivers for managed care at check-in.
• Complete work queues and daily tasks promptly.
• Respond to all patient communication timely.

Minimum Qualifications

• High School diploma or equivalent.
• State criminal background check and federal checks if applicable, based on work location.

Physical Requirements

• Ability to sit for extended periods.

Work Environment

• Standard office environment, with reasonable accommodations available.

Skills and Abilities

• Strong written and verbal communication skills.

Additional Details

• Scheduled weekly hours: 40
• Employment type: Full-time
• Shift: Non-exempt, United States of America

Company: UHA University Health Associates

Location: 1 Medical Center Drive, Morgantown, West Virginia

UHA is an equal opportunity employer committed to diversity and inclusion, prohibiting discrimination based on protected characteristics.