Centralized Records & Referrals Specialist

Wayne Memorial Community Health Centers; Honesdale (Wayne County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403(b) Retirement Plan Matching

Life Insurance

Short-Term Disability

Long-Term Disability

Generous PTO

Job summary

Wayne Memorial Community Health Centers is seeking a Centralized Function Specialist to support administrative operations across our FQHC, including medical records management, patient referrals, testing and medication authorizations, and fax queue oversight. You will help maintain accuracy and timely processing in a rural health network.

In this role you will scan documents into charts, verify insurance, coordinate with specialists, and assist in implementing new procedures to improve

Qualifications

• High school diploma/GED required.
• Working knowledge of HIPAA and privacy regulations.
• Microsoft Word, Excel required.
• Must be able to use fax, copier, scanners, and email.
• Prior medical terminology experience is a plus.

Responsibilities

• Maintains the central fax queue ensuring timely processing and correct chart routing.
• Scans reports and documents into patient charts using naming conventions.
• Ensures timely referrals with coordination, insurance verification and follow-up.
• Submits and follows up on authorization requests for testing and medication.
• Processes medical record requests in a HIPAA-compliant manner.
• Supports new processes and procedures as the department evolves.
• Performs other projects/duties to support efficient operations.

Skills

Customer service

Communication

Phone skills

Organizational skills

Independent work

Critical thinking

Problem solving

Willingness to learn

Education

High school diploma/GED

Tools

Microsoft Word

Microsoft Excel

EMR

Fax/Scanner/Email

Job description

Wayne Memorial Community Health Centers is seeking a Centralized Function Specialist to support administrative operations across our FQHC, including medical records management, patient referrals, testing and medication authorizations, and fax queue oversight. You will help maintain accuracy and timely processing in a rural health network.

In this role you will scan documents into charts, verify insurance, coordinate with specialists, and assist in implementing new procedures to improve