Centralized Production Technician

KPH HEALTHCARE SERVICES, INC; Latrobe (Westmoreland County); On-site; USD 38,000 - 56,000; Full time

Job summary

KPH Healthcare Services, Inc. is seeking a detail‑oriented data entry and billing professional to manage medication orders for various facilities.

The role includes accurate patient and facility data maintenance and ensuring proper monthly billing and credits. Occasional travel to HealthDirect Pharmacy may be required, and the candidate will assist in orienting and training new staff while coordinating with billing to close unbilled reports.

Qualifications

• Accurate data entry of patient profiles and medications.
• Maintaining accurate information for patients and facilities.
• Billing and crediting each facility monthly.
• Must be able to travel occasionally to HealthDirect Pharmacy.
• Assist in orienting and training new employees.
• Work with billing to oversee unbilled reports.

Responsibilities

• Enter medication orders for multiple facilities accurately.
• Ensure third-party claims are billed correctly and timely.
• Support regional implementation and new home setups.
• Travel occasionally to HealthDirect Pharmacy as required.
• Train new staff and assist with daily functions as needed.
• Oversee completion of unbilled reports with the billing team.
• Coordinate with external services (e.g., INFINX, SDS) that impact service quality.

Skills

Data entry

Billing

Training

Regulatory training

Tools

INFINX

SDS

Job description

Job Summary: Responsible for all aspects related to entering the medication orders for various facilities.
Ensuring that all Third-Party claims are billed properly. Assist fellow technicians with training and daily functions

Job Duties

• Responsible for accurate data entry of patient profiles and medications
• Maintaining accurate information for patients and facilities
• Responsible for billing and crediting each facility appropriately and accurately each month
• Assist in new home setup and implementation across the region
• May be required to travel occasionally to a HealthDirect Pharmacy
• Assist in orienting and training new employees
• Work with the billing department to oversee the completion of individuals unbilled reports
• Assign daily unbilled reports
• Maintain and demonstrate top tier data entry production as determined by Manager
• Helps in managing outside services that have an impact on HealthDirect customer service (ex. INFINX, SDS)
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned