Centralized Processing Assistant Manager

Goodwill Industries of Monocacy Valley, Inc.; Frederick (MD); On-site; USD 45,000 - 55,000; Full time

Job summary

A non-profit organization is seeking a Centralized Processing Assistant Manager in Frederick, Maryland. The ideal candidate will optimize online sales from donated goods, lead a team, and analyze performance data. Preferred qualifications include an associate's degree and two years of E-Commerce experience. This full-time role supports company culture and operational efficiency.

Qualifications

• 2 years’ experience in E-Commerce management or related retail experience.
• Ability to pass a background check and drug screen.
• Proficient in speaking and reading English.

Responsibilities

• Maximize revenue from donated goods through online sales.
• Analyze sales and expense reports to improve performance.
• Coach and manage team members effectively.

Skills

E-Commerce management

Team leadership

Sales analysis

Microsoft Office Suite

Customer service

Education

Associates degree in Business or related field

Job description

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Essential Duties and Responsibilities

• Maximizes revenue and margin from donated goods through online sales.
• Assists with security procedures and audits incoming merchandise for loss control.
• Analyzes sales and expense reports to improve margin, revenue, and processes.
• Maximizes sales performance through proper listing, handling, rotation, and shipping of all merchandise.
• Assists with business unit operations to ensure production efficiency, quality, service, and cost-effective management of resources.
• Provides positive and professional working relationships with peers, team members, and outside vendors to ensure effective operation of E-Commerce.
• Assists with the proper procedures for handling and sales of E-Commerce merchandise.
• Implements and maintains procedures to maximize efficiencies in production, sales, customer service, and receipt of store donations with a focus on continuous improvement.
• Ensures proper adherence by store and E-Commerce team members to policies and procedures.
• Ensures timeliness and accuracy of all required reports and records.
• Builds a high-performing team to maximize donated goods being sent to E-Commerce.
• Maintains regular and consistent in-person attendance.
• Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of team members.
• Plays a critical role in driving company culture change efforts and change management processes.
• Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills)

• Associates degree in Business or related field, preferred
• 2 years’ experience of demonstrated E-Commerce management experience with Goodwill or related retail experience
• Prior jewelry knowledge or sales preferred
• Proficient in Microsoft Office Suite
• Ability to pass a background check and drug screen, where applicable for position
• Ability to speak and read English proficiently

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management, Production, and Product Management
• Industries

Note: This description contains information about the role and qualifications. It does not include every duty of the role or every possible work assignment. Referrals increase your chances of interviewing at Goodwill Industries of Monocacy Valley, Inc. by 2x.