Centralized Leasing & Operations Coordinator

RemoteFetch; South Carolina; Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

HDHP Health Insurance Plan

PPO Health Insurance Plan

Vision Insurance

Dental Insurance

Short-Term Disability

Long-Term Disability

Group Life Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Employee Assistance Program (EAP)

401k Retirement plan

12 Paid Holidays

Up to 130 hours of PTO

Job summary

NHE, Inc. is seeking a Centralized Leasing & Operations Assistant in the Upstate of South Carolina. This role supports leasing activities, resident and prospect communications, and centralized administrative tasks across properties in the conventional portfolio.

The ideal candidate excels in a fast-paced environment, has a proven leasing/sales background, and is proficient with CRM and property management tech. Travel to properties may be required to meet leasing goals and deadlines.

Qualifications

• Proven experience in leasing, sales, and property management.
• Strong sales background with a track record of closing.
• Proficiency with EliseAI, Yardi IQ/CRM, Yardi, and Blue Moon.
• Exceptional follow-up skills and the ability to consistently move prospects toward a decision.
• Highly organized with excellent attention to detail.
• Strong ability to multitask and manage competing priorities.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and the ability to quickly build rapport and establish trust.
• Self-motivated and able to work independently with minimal supervision.
• Highly accountable with a strong sense of ownership.
• Comfortable working in a technology-driven, high-volume environment.
• Strong problem-solving and decision-making abilities.
• Professional, positive, and solutions-oriented attitude.

Responsibilities

• Manage and respond to leasing inquiries, leads, and prospect communications in a timely and professional manner.
• Conduct consistent and strategic follow-up with prospective residents to maximize conversions.
• Maintain accurate and up-to-date prospect, resident, and leasing information within applicable systems.
• Utilize CRM and property management technology to track leads, follow-ups, activities, and results.
• Support property teams with centralized administrative and operational tasks.
• Coordinate and prioritize multiple assignments while maintaining a high level of accuracy.
• Build strong rapport with prospective residents, residents, and internal team members.
• Identify opportunities to overcome objections, move prospects through the leasing funnel, and close business.
• Assist with lease-related documentation and processes.
• Conduct renewal follow up and maximize retention at various communities.
• Monitor outstanding follow-ups and ensure commitments and deadlines are met.
• Communicate effectively with onsite and corporate teams to ensure a seamless customer experience.
• Maintain confidentiality and professionalism when handling resident and company information.
• Contribute to leasing goals, occupancy objectives, and overall operational efficiency.
• Travel to any property in the portfolio at the request of Manager.

Job description

NHE, Inc. is seeking a Centralized Leasing & Operations Assistant in the Upstate of South Carolina. This role supports leasing activities, resident and prospect communications, and centralized administrative tasks across properties in the conventional portfolio.

The ideal candidate excels in a fast-paced environment, has a proven leasing/sales background, and is proficient with CRM and property management tech. Travel to properties may be required to meet leasing goals and deadlines.