Central Station Technician - Dispatcher

Grady Memorial Hospital Corporation; Atlanta (GA); Vor Ort; USD 42.000 - 64.000; Vollzeit

Benefits dieser Stelle

Health & Wellness

Financial Security

Work-Life Balance

Career Growth

Employee Support

Zusammenfassung

Grady Memorial Hospital Corporation seeks a Central Station Technician to orchestrate a safe environment by monitoring the central station, cameras, alarms, and emergency phones. You will dispatch to security officers, coordinate radio traffic, and respond to alarms to keep operations running smoothly.

The role requires a high school diploma or GED and dispatcher experience, with duties central to Grady's Public Safety operations in Atlanta.

Qualifikationen

• High School diploma or G.E.D. required
• Candidate must have Dispatcher experience

Aufgaben

• Monitor 325+ CCTV cameras and 68 emergency phones to ensure safety and security.
• Dispatch calls to 35+ security officers and manage radio traffic.
• Respond to alarms and maintain Central Station operations for Grady Health System

Kenntnisse

Dispatcher experience

Ausbildung

High School diploma or GED

Jobbeschreibung

Whatever the role, everyone at Grady is part of something bigger. Choosing a career at Grady is choosing to be part of a legacy of service and commitment to our communities. If you want to make a difference, we want to hear from you.

Job Summary

SUMMARY The Central Station Technician will assist and orchestrate the delivery of a safe and secure environment for guests, employees, and patients by running the GRADY HEALTH SYSTEM Public Safety – Central Station. The job duties require the monitoring of closed circuit television systems with 325 plus cameras, 400 plus alarm circuits used as panic or duress buttons by Grady staff, digital video (newer technology), the HUGS infant and children protection systems, burglar alarms for clinic and pharmacy areas, and 68 elevator talk boxes or emergency phones. The Technicians dispatch calls to over 35 security officers, as well as, security management staff while monitoring and controlling radio traffic, answering the phone, noting and responding to alarms, and keeps Central Station functioning at a professional level. Central Station is the nerve center for the Public Safety Department of the GRADY HEALTH SYSTEM.

QUALIFICATIONS

High School diploma or G.E.D. required

Candidate must have Dispatcher experience

Core Competencies

1. Patient-Centered Care – Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.
2. Integrity & Accountability – Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
3. Collaboration & Teamwork – Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
4. Communication – Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
5. Respect & Inclusion – Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.
6. Quality & Safety – Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes.
7. Adaptability & Resilience – Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.
8. Continuous Improvement – Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback.
9. Leadership & Professionalism – Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency.
10. Employee Experience Focus – Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care.

Grady Total Rewards

At Grady, we believe in supporting the health, well-being, and growth of every team member. Our Total Rewards package is designed to provide competitive pay and comprehensive benefits that make a difference in your life and career, including:

• Health & Wellness: Medical, dental, vision, and prescription drug coverage.
• Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage.
• Work-Life Balance: Paid time off, holidays, and family leave benefits.
• Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement.
• Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.

Grady’s Total Rewards are designed to ensure our employees feel valued, supported, and empowered, both at work and beyond.

Why Join Grady?

Grady Health System is more than a hospital — we are a vital part of Atlanta and the surrounding communities. For over 125 years, Grady has been committed to providing exceptional care, advancing health equity, and making a difference in the lives of those we serve. When you join Grady, you become part of a team that values excellence, compassion, innovation, and collaboration. Here, every role matters. Whether you provide direct patient care, support our operations, or lead teams, you play an important part in fulfilling our mission. We offer opportunities to learn, grow, and build a meaningful career in an environment where your contributions are recognized and valued. At Grady, we don’t just work, we make an impact.

Equal Opportunity Employer Statement

Grady Health System is proud to be an equal opportunity employer. We are committed to fostering a workforce where all employees feel valued, respected, and empowered to succeed. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. Grady is dedicated to creating an accessible work environment and provides reasonable accommodations to qualified individuals with disabilities to ensure equitable opportunities for success.

Join our Talent Community

At Grady Health System, we are more than just a healthcare provider – we are a lifeline for our community. With a rich history of compassionate care, we’ve been serving Atlanta and beyond for over 125 years. As one of the nation’s leading public health systems, we are committed to delivering exceptional, patient-centered care to all, regardless of ability to pay. Our dedicated team of healthcare professionals brings a passion for making a difference, and together, we provide top-notch services in every specialty, from trauma care to maternal health, to community-based programs that improve lives. We embrace innovation, diversity, and collaboration to meet the unique needs of our patients and create a healthier future for everyone. Join us in our mission to make a lasting impact – because at Grady, your care, your career, and your community matter.