Central Service Dispatcher - Growth, Training & Benefits

Miami Neuroscience Institute Baptist Health South Florida; Vero Beach (FL); On-site; USD 56,000 - 77,000; Full time

Benefits offered by this job

Health, Dental and Vision plans

401(k) Match

Volunteer time off

Disability insurance

Life insurance

Flexible spending

Tuition Reimbursement Options

Employee Assistance Program

Length of Service Awards

Job summary

Sunbelt Rentals is seeking a Central Service Dispatcher to ensure prompt receipt and delivery of equipment across Sunbelt stores in accordance with company and DOT standards.

You will assist in coordinating road mechanics, maintaining schedules, inspecting equipment, and resolving customer issues. This role emphasizes safety, reliability, and collaboration within the field service network.

Qualifications

• High School Education.
• Working knowledge of the DOT Federal Motor Carrier Safety Regulations.
• Customer Service & Dispatch training a plus.
• At least two years prior knowledge of the applications of various construction/industrial equipment.
• Working knowledge of the delivery area.
• Able to effectively communicate.
• Lift, bend, stoop, squat, reach, crouch and kneel. Sit or stand for long periods of time.

Responsibilities

• Assist Central Service Manager in the following: Coordinating and ensuring the timely and accurate dispatch of Road Mechanics so they can efficiently service equipment.
• Creating and monitor road mechanic's schedules.
• Creating and monitor receipt and maintenance schedules for company equipment.
• Review daily and weekly driver logs in accordance with company and DOT standards.
• Perform daily truck inspections in accordance with company and DOT standards.
• Work closely with other store locations in order to assist them in meeting their customer's equipment needs.
• Handle customer complaints in a professional manner in order to resolve the complaint to the satisfaction of the customer and Sunbelt Rentals.
• Report problems to supervisor in a timely and accurate manner and follow-up to ensure problem resolution
• Provide adequate feedback to the Region or District PC's regarding the timely delivery and receipt of equipment.
• Follow Standard Operating Procedures.

Skills

Effective communication

Physical stamina

Customer service

Education

High School Education

Job description

Sunbelt Rentals is seeking a Central Service Dispatcher to ensure prompt receipt and delivery of equipment across Sunbelt stores in accordance with company and DOT standards.

You will assist in coordinating road mechanics, maintaining schedules, inspecting equipment, and resolving customer issues. This role emphasizes safety, reliability, and collaboration within the field service network.