Central Service Dispatcher - Equipment Dispatch & Scheduling

Sunbelt Rentals

Vero Beach (FL)

On-site

USD 56,000 - 77,000

Full time

5 days ago
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Benefits offered by this job

Health, Dental and Vision plans
401(k) Match
Paid Time Off
Tuition Reimbursement

Job summary

Sunbelt Rentals seeks a Central Service Dispatcher to ensure prompt receipt and delivery of equipment from Sunbelt stores in accordance with company and DOT standards.

You will coordinate road mechanics and schedules, monitor maintenance, review logs, and work with multiple stores to meet customer equipment needs. The role requires high school education, DOT regulations knowledge, and the ability to lift 50 pounds, with progressive training provided.

Qualifications

  • High School Education is required.
  • Knowledge of DOT Federal Motor Carrier Safety Regulations is expected.
  • Customer Service & Dispatch training is a plus.
  • Two years of experience with construction/industrial equipment is preferred.
  • Knowledge of the delivery area is required.
  • Must be able to communicate effectively.

Responsibilities

  • Coordinate and dispatch Road Mechanics to service equipment efficiently.
  • Create and monitor road mechanic schedules.
  • Create and monitor equipment receipt and maintenance schedules.
  • Review driver logs per company and DOT standards.
  • Perform daily truck inspections.
  • Collaborate with other stores to meet customer equipment needs.
  • Handle customer complaints professionally and resolve issues.
  • Provide timely feedback to Regions/PCs on delivery/receipt of equipment.
  • Follow Standard Operating Procedures.

Skills

Customer service
Dispatching
Communication
DOT regulations
Equipment knowledge

Education

High School Education

Job description

Sunbelt Rentals seeks a Central Service Dispatcher to ensure prompt receipt and delivery of equipment from Sunbelt stores in accordance with company and DOT standards.

You will coordinate road mechanics and schedules, monitor maintenance, review logs, and work with multiple stores to meet customer equipment needs. The role requires high school education, DOT regulations knowledge, and the ability to lift 50 pounds, with progressive training provided.

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