Central Scheduling Coordinator (Full-Time) 8:30am-5:00pm

Western Reserve Hospital; Cuyahoga Falls (OH); In loco; USD 36.000 - 48.000; Tempo pieno

Descrizione del lavoro

Western Reserve Hospital is seeking a Central Scheduling Coordinator to manage appointment scheduling, pre-registration, and insurance verification across multiple departments. The role emphasizes accuracy in demographics, eligibility checks, and documenting patient accounts to maximize reimbursement.

The position requires a High School Diploma (Associates degree preferred) and at least two years in customer service with healthcare scheduling or insurance processing.

Competenze

• High School Diploma required; Associates degree preferred.
• Minimum two years of customer service experience with healthcare scheduling/insurance processing.

Mansioni

• Schedule, reschedule and cancel appointments for multiple hospital departments.
• Verify eligibility and insurance requirements including preauthorization.
• Complete pre-registration and data entry to registration/scheduling systems; collect copayments when applicable.

Conoscenze

Customer service

Healthcare scheduling

Insurance processing

Communication

Formazione

High School Diploma

Associates degree preferred

Strumenti

Scheduling software

Insurance verification systems

Descrizione del lavoro

Posting Details

• Posted on November 2, 2026

Locations

Showing 1 location

Hospital WR
1900 23rd Street
Cuyahoga Falls, OH 44223, USA

• On-site
• Clerical
• Full-Time
• Requisition #: CENTR006975

Description

Performs scheduling, rescheduling and cancellation of appointments, for various hospital departments including but not limited to Radiology Services, Women’s Health, Cardiology, Nuclear Medicine, Nutrition Therapy, and Pulmonary Diagnostic. The Central Scheduling Coordinator (CSC) will follow specific protocols in scheduling each department. The CSC verifies eligibility and verifies if prior authorization is required and or obtained for service(s). Verifies patient’s demographics and accurately inputs the information into the registration and scheduling application(s), including documenting the account thoroughly in order to maximize reimbursement and minimize denials/penalties from the payor(s). Verifies active insurance and completes the pre-registration for the upcoming appointment. They may, in some instances, request copayments at the time of scheduling or pre-registration.

Education and Training

• High School Diploma or equivalent required.
• Associates degree preferred.

Experience

• Minimum of two years customer service experience to have included at least one year healthcare scheduling, registration and/or insurance processing.
• Working knowledge of computerized appointment scheduling system and insurance processing to include preauthorization and insurance verification required.
• Scheduling, Registration, Insurance Verification/Pre-Certification, and/or Patient account experience, preferably in a hospital or medical office is preferred.

Schedule

• Full-time
• 40 Hours per week
• Monday-Friday 8:30am-5:00pm

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.