Central Sales Specialist , Essentials Brands (Remote Opportunity)

Hyatt Hotels Corporation; Chicago (IL); Remote; USD 75,000 - 80,000; Full time

Benefits offered by this job

Annual bonus

Incentives program

Job summary

Hyatt seeks an enthusiastic Central Sales Specialist to join our Central Sales Management team. You will drive incremental revenue across Group and Transient sales, acting as an extension of hotel sales teams.

You will manage a high-volume pipeline, qualify leads, build proposals, negotiate contracts, and convert opportunities using Envision, Lanyon, and Cvent. The role requires strong business sense, prioritization skills, and a track record in mid-scale hotel sales.

Qualifications

• Experience in Hyatt Select Service or upper-midscale markets is required.
• Strong communication and presentation skills are essential.
• Minimum 3–5 years of hotel sales or similar experience.

Responsibilities

• Drive incremental revenue for Essentials hotels by managing Group and Transient sales opportunities across the full lifecycle.
• Qualify leads, build relationships, prepare proposals, negotiate, and guide opportunities from inquiry to conversion.
• Leverage Hyatt platforms (Envision, Lanyon, etc.) to maximize conversion and align with hotel goals.

Skills

Group sales

Transient sales

Pipeline management

Client relationships

Education

Bachelor’s degree in hospitality or related field

Tools

Envision

Lanyon Opera

Cvent

Job description

Close Inclusive Collection Job Postings Notification

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

US - IL - Chicago

Professional Staff/Corporate

Full-time

Yearly US Dollar (USD) pay basis

Summary

The Opportunity

Hyatt seeks an enthusiastic Central Sales Specialist to join our Central Sales Management team. In this role, you will be collaborating closely with the broader Central Sales Management team, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list since 2013. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

We’re proud to offer exceptional corporate benefits which include:

Annual allotment of free hotel stays at Hyatt hotels globally

Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center

A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

Paid Time Off, Medical, Dental, Vision, 401K with company match

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.

The Role

The Central Services – Sales Specialist is responsible for driving incremental revenue across Essentials hotels by strategically managing Group and Transient sales opportunities throughout the entire sales lifecycle. Serving as an extension of each hotel's sales team, this role requires a strong understanding of the mid-scale segment, including its customer base, market trends, and revenue opportunities.

As a trusted sales partner, the Sales Specialist manages a dynamic pipeline of opportunities by qualifying leads, building client relationships, preparing compelling proposals, negotiating and contracting business, and guiding opportunities from inquiry through conversion. Leveraging Hyatt sales platforms—including Envision, Lanyon, and other sales technologies—the Sales Specialist ensures timely, strategic follow-up that maximizes conversion, supports hotel-specific sales goals, and delivers measurable revenue results.

The ideal candidate demonstrates expertise in Group and Transient sales funnel management, excels in managing a high-volume pipeline, and consistently delivers an exceptional customer experience. Success in this role requires strong business acumen, effective prioritization, and a proven ability to support mid-scale hotels while applying Hyatt systems and sales strategies to grow market share and top-line revenue.

Qualifications

Experience Required

• Previous Hyatt Select Service and/or upper-midscale experience required
• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Strong organization and presentation skills
• Must be able to work independently and simultaneously manage multiple tasks
• Must be outgoing and a proven self-starter
• A minimum of 3-5 years of hotel sales or comparable experience preferred
• Must be proficient in general computer knowledge, Envision, Lanyon Opera, and Cvent

Experience Preferred:

Bachelor’s degree in hospitalilty or a related field

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

The salary range for this position is $75,000-$80,000. This position is also eligible to earn incentive awards, an annual bonus, monthly or quarterly incentives, etc.

The final pay rate/salary offered to the successful candidate will depend on experience, skill level, and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.

We welcome you:

Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? We’d love to consider your unique experiences and how you could make Hyatt even better.

We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.

Our family is always growing. Want to be in the know?