Central Oregon Product Support & Growth Specialist

Washington Corporations; Redmond (OR); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and RX

Health Savings Account

401k/Roth Retirement with CompanyMatch

Profit-Sharing Plan

Paid Time Off

Gym Membership Reimbursement

Family Scholarship Program

Employee Assistance Program

Virtual Mental Health & Tele Medicine

Life Insurance & Disability

Supplemental Insurance options

Job summary

Modern Machinery is seeking a Product Support Sales Representative to manage coverage, retention, development, and customer satisfaction for a defined group of customers in Central Oregon.

The role requires living in Central Oregon with duties including developing forecasts, maintaining CRM records, and promoting aftermarket sales while providing quotes and coordinating repairs. Base salary plus monthly commission; exempt position.

Qualifications

• High School diploma required; Bachelor’s preferred or 5+ years industry experience.
• Proficient in Microsoft Office products (Outlook, Word, Excel).

Responsibilities

• Develop sales forecasts and business plans for each customer.
• Utilize the CRM system to track and maintain customer records.
• Promote growth and increase sales activity for parts and service.
• Identify new or additional opportunities for aftermarket sales.
• Sell service programs.
• Perform and coordinate market and opinion surveys.
• Provide customers with quotes related to product support.
• Perform machine inspections and evaluations.
• Communicate progress of repairs to customers.
• Assist in negotiating and settling customer product support disputes.
• Execute on short and long-term goals through good management and planning.

Skills

Customer service

Problem solving

Communication skills

Driver's license

Relationship management

Time management

Teamwork

Education

Bachelor’s degree preferred

5+ years experience in industry/training

Proficiency in Microsoft Office

Tools

CRM system

Microsoft Office

Outlook

Word

Excel

Job description

Modern Machinery is seeking a Product Support Sales Representative to manage coverage, retention, development, and customer satisfaction for a defined group of customers in Central Oregon.

The role requires living in Central Oregon with duties including developing forecasts, maintaining CRM records, and promoting aftermarket sales while providing quotes and coordinating repairs. Base salary plus monthly commission; exempt position.