Central Operations Specialist — Banking Support & Compliance

Farmers & Merchants Bank of Long Beach; Seal Beach (CA); On-site; USD 28,000 - 41,000; Full time

Job summary

Farmers & Merchants Bank of Long Beach in Seal Beach, CA, seeks a Central Operations Specialist to handle back-office tasks, reviews, and reporting while delivering strong client service and risk mitigation.

You will support branch staff, ensure compliance with policies, and participate in process improvements, with emphasis on accuracy, timely reporting, and professional communication.

Qualifications

• Degree or equivalent required.
• Three (3) or more years of banking experience.
• Knowledge of core banking systems preferred.
• Strong attention to detail and accuracy.

Responsibilities

• Prepare, review, and complete operational reports within deadlines.
• Manage daily workload to meet SLAs.
• Process requests using multiple systems and procedures.
• Maintain internal controls and protect bank assets.
• Identify inefficiencies and implement approved improvements.
• Process legal attachments in compliance with laws.
• Review and resolve exceptions (e.g., Positive Pay).
• Handle tax reporting and IRS filings.
• Respond to deposit verifications and inquiries.
• Support branch operations staff and routing of inquiries.
• Comply with bank policies, regulations, and security guidelines.

Skills

Operational policy

Branch Operations

Critical thinking

Customer service

Time management

Communication

Analytical skills

Process improvement

Documentation

Education

Degree or equivalent

Tools

AS400

Synergy

Laserfiche

Excel

Job description

Farmers & Merchants Bank of Long Beach in Seal Beach, CA, seeks a Central Operations Specialist to handle back-office tasks, reviews, and reporting while delivering strong client service and risk mitigation.

You will support branch staff, ensure compliance with policies, and participate in process improvements, with emphasis on accuracy, timely reporting, and professional communication.