Central Ministry Operations Director

Rolling Hills Community Church; Franklin (TN); On-site; USD 75,000 - 105,000; Full time

Job summary

Rolling Hills Community Church in Franklin, TN seeks a seasoned Facilities & Security Leader to oversee all church facilities, safety, and asset management across campuses. You will lead facilities staff, coordinate maintenance, security operations, and partner with vendors to ensure welcoming, functional environments for ministries and tenants.

This role demands hands-on leadership, experience with CMMS/BMS, budget oversight, and the ability to manage capital projects and outside rentals.

Qualifications

• Minimum of 5–7 years of progressive experience in facilities management (church/non-profit setting preferred).
• Demonstrated knowledge of facilities systems.
• Physical ability to lift 50+ lbs; operate basic equipment.
• Proficiency with Facilities/CMMS software, Building Management Systems (BMS), and project management software.

Responsibilities

• Lead hiring and supervision for Facilities and Security staff.
• Oversee facility operations across multiple campuses and events.
• Manage vendor contracts, bids, and service providers.
• Maintain security programs, including Core Team and armed personnel.
• Administer access control systems and key inventories.
• Approve facility invoices and collaborate with AP.
• Oversee capital projects and coordinate with construction teams.
• Plan and support special events and outside rentals.
• Develop and implement emergency and security plans with partners.
• Ensure campus spaces are clean, safe, and well maintained.

Skills

Servant Leadership

Team Building

Operational Planning

Project Management

Vendor Negotiation

Contract Negotiation

Facility Maintenance

Technical Aptitude

Budgeting

Volunteer Recruitment

Tools

Facilities CMMS software

Building Management Systems (BMS)

Project management software

Job description

OBJECTIVE

Provides ministry-focused leadership, operational management, and administrative oversight for all church facilities and physical assets across multiple campuses. Responsible for ensuring a clean, safe, highly functional, and welcoming environment to support ministry objectives, church operations, and tenant partnerships.

OBJECTIVE

Provides ministry-focused leadership, operational management, and administrative oversight for all church facilities and physical assets across multiple campuses. Responsible for ensuring a clean, safe, highly functional, and welcoming environment to support ministry objectives, church operations, and tenant partnerships.

GIFTS | SKILL SET

• Servant Leadership & Team Building
• Operational Planning & Project Management
• Vendor & Contract Negotiation
• Facility Maintenance & Technical Aptitude
• Budgeting
• Volunteer Recruitment

EXPECTATIONS

• Live an exemplary life, modeling the call, character, and competencies of a minister of the Gospel of Jesus Christ.
• Be a servant leader to staff and teams of volunteers, as well as families and overall church body.
• Be involved in the overall life of the church body by actively participating in a group and church-wide events.
• Be an excited and contributing member of the RHCC Staff.
• Grow personally in his/her own leadership and ministerial abilities by reading, attending conferences, and having godly, professional mentors in his/her life.

Facilities & Security Leadership Responsibilities

Leadership & Personnel

• Lead or assist with the hiring process for all Facilities staff.
• Participate in interviews for Facilities, Security, and other positions as directed by senior leadership or HR.
• Provide direct supervision for the Security Director.
• Complete performance evaluations for Facilities and Security staff.
• Approve hourly employee timesheets and PTO requests.
• Monitor, verify, and approve work hours for Facilities and Security staff.

Facilities Operations

• Assess and manage facility-related project requests across all campuses.
• Assist Facility Manager with facility setups for weekly programming, special events, and outside rentals.
• Coordinate with internal ministries regarding facility needs for regular and special events.
• Support and provide guidance for outside rentals.
• Ensure janitorial supplies are stocked weekly at each campus.
• Coordinate with utility companies.
• Respond to tenant requests and ensure lease compliance.
• Maintain and evaluate ongoing service contracts.
• Vet and evaluate prospective service providers and contracts.
• Interview and evaluate contractors.
• Establish and maintain more than 140 preventative maintenance work orders.
• Monitor and assign tasks and generate work orders through MaintainX.
• Ensure landscaping is properly maintained.
• Ensure snow/ice removal is properly managed and supplies are maintained
• Ensure all necessary tools are present at all campuses for facility staff.
• Assign each ministry the appropriate storage space for their supplies.
• Monitor all campuses to ensure spaces are orderly and kept clean.
• Manage contracted janitorial vendors.
• Manage contracted landscaping vendors.
• Manage contracted HVAC contractors

Security Operations

• Develop and maintain a comprehensive Security Operations Plan for:
  • Weekly Sunday services
  • Regular church operations
  • Special events
• Maintain the ongoing security of all church properties.
• Oversee Core Team Security, including:
  • Security volunteers
  • Armed security personnel
  • Medical response personnel
• Oversee security volunteers.
• Develop the Emergency Operations Plan in coordination with Defend Systems.
• Monitor Spot AI camera system and evaluate camera positions as the building evolves.

Access Control

• Administer the Brivo access control system.
• Issue, modify, suspend, and audit access cards.
• Conduct monthly access card audits.
• Maintain key inventory and issuance.
• Maintain and monitor all access control systems and keys.

Financial Responsibilities

• Provide first-level approval for Facilities and Security invoices.
• Work with Accounts Payable on invoice approvals.
• Participate in planning and feedback regarding capital expenditures.
• Provide Facilities input for capital campaign planning.
• Gather bids for capital expenditure projects.

Construction & Capital Projects

• Participate in Phase 3 FRC construction planning when requested.
• Attend weekly construction meetings.
• Coordinate with construction teams and consultants.
• Provide operational guidance on construction projects across all campuses.
• Liaise with Commonwealth Development Group and Thomas Constructors regarding construction and operations as needed.

Special Events & Ministry Support

• Participate in planning and execution of large-scale church events.
• Coordinate Facilities and Security support for weekly programming, special events, and outside rentals.

Active Projects

• Develop Core Team Facilities program for Sunday services with Connections Coordinator.
• Emergency Operations Plan implementation with Defend Systems Co.
• Ballistic film installation for Phase 3 storefront glass and Learning Center windows.
• Tactical room numbering and campus grid mapping.
• Lighting project for DCS building eaves.
• DCS remodel project being performed by Thomas Constructors.
• Kaivac equipment purchase (October 1).
• Dumpster contract consolidation project.
• Bio pond plant replacement project at FRC.
• Private security contract negotiations and execution.Boom lift and scissor lift certification program.
• Maintain key inventory.
• Coordinate with contractors and vendors as needed.
• Develop and maintain the church’s physical security policies.
• Conduct security assessments for all campuses.
• Establish and maintain a training program for Facilities and Security personnel.

Qualifications

• Minimum of 5–7 years of progressive experience in facilities management (church/non-profit setting preferred).
• Demonstrated knowledge of systems.
• Physical ability to lift 50+ lbs; operate basic equipment
• Proficiency with Facilities/CMMS software, Building Management Systems (BMS), project management software,