Central Market (Dallas) Cooking School Lead Instructor - Full time

H-E-B; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

H.E.B. in Dallas is seeking a Sales Lead to apply advanced foods knowledge and supervise department operations.

You will order products, help write weekly schedules, and ensure compliance with freshness and sanitation standards, while guiding Partners and maintaining strong customer service. The role requires the ability to work in a fast-paced environment, communicate clearly, and uphold department processes.

Qualifications

• Knowledge of department product, food preparation, and equipment.
• Extensive knowledge of specialty food products and food preparation.
• Strong customer service skills and passion for food.
• Excellent interpersonal and communication abilities.

Responsibilities

• Assist in ordering and merchandising to maximize sales.
• Identify high-priority activities and delegate as needed.
• Provide excellent customer service and maintain safety standards.
• Ensure compliance with freshness, safety, and sanitation rules.
• Maintain inventory control and shrink reduction.

Skills

Product knowledge

Food preparation

Customer service

Interpersonal skills

Communication skills

Fast-paced environment

Extreme temperatures

Education

Materials Handling Equipment certification

Job description

Responsibilities

Job Summary:

A Sales Lead will be responsible for applying advanced skills in procedures and techniques specific to area of specialization. May carry out supervisory responsibilities. Order assigned products to maximize sales. Possess and convey a culinary level of food expertise. Work under minimal supervision and from detailed verbal and written instructions. Apply accepted guidelines, rules and procedures to decisions. Continually monitor and immediately address problems. Make sound decisions on everyday issues and problems. Requires specific product knowledge depending on the Department.

Key Responsibilities & Essential Functions:

• Assist in ordering
• May assist in writing weekly Department schedule
• Identify and address high priority activities first
• Communicate clear expectations for assignments
• Delegate responsibility to appropriate Partners
• Provide excellent customer service
• Maintain operating effectiveness
• Ensure that all federal, state, and company regulations and standards for product freshness, safety, refrigeration, and sanitation are met
• Maintain standards in shrink, safety, and inventory control
• Assist in merchandising the department to maximize sales
• Use suggestive selling techniques to maximize sales

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements:

Work Experience:

• Typically requires 5-8 years experience
• Previous retail/restaurant experience

Knowledge/Skills/Abilities:

• Knowledge of department product, food preparation, and equipment
• Extensive knowledge of specialty food products and food preparation is essential
• Strong customer service skills
• Passion for food
• Excellent interpersonal and communication skills
• Ability to work in fast paced environment
• Ability to work in extreme temperatures

Education:

Licenses/Certifications:

• Materials Handling Equipment certification

Physical Demands & Working Conditions:

• Must be able to manage in excess of 25 lbs., up to 50 lbs

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised:

2/1/2004