Central Market (Austin North Lamar) Catering Sales Lead - Full time

H-E-B; Austin (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

H.E.B. in Austin, TX seeks a Sales Lead to apply advanced department expertise and supervise in part. You will place orders, help write weekly schedules, and assign tasks. The role emphasizes customer service, product knowledge, and adherence to safety and sanitation standards.

You will oversee daily operations, delegate tasks, and maintain inventory and shrink controls while actively supporting sales through suggestive selling and merchandising.

Qualifications

• Knowledge of department product, food preparation, and equipment.
• Extensive knowledge of specialty food products and preparation.
• Strong customer service skills.
• Excellent interpersonal and communication skills.
• Ability to work in fast paced environment.
• Ability to work in extreme temperatures.

Responsibilities

• Assist in ordering
• May assist in writing weekly Department schedule
• Identify and address high priority activities first
• Communicate clear expectations for assignments
• Delegate responsibility to appropriate Partners
• Provide excellent customer service
• Maintain operating effectiveness
• Ensure compliance with product freshness, safety, refrigeration and sanitation standards
• Maintain grocery/shrinkage and inventory control
• Assist in merchandising the department to maximize sales
• Use suggestive selling techniques to maximize sales

Skills

Product knowledge

Customer service

Interpersonal skills

Communication skills

Fast-paced environment

Temperature exposure

Tools

Materials Handling Equipment certification

Job description

Responsibilities

Job Summary:

A Sales Lead will be responsible for applying advanced skills in procedures and techniques specific to area of specialization. May carry out supervisory responsibilities. Order assigned products to maximize sales. Possess and convey a culinary level of food expertise. Work under minimal supervision and from detailed verbal and written instructions. Apply accepted guidelines, rules and procedures to decisions. Continually monitor and immediately address problems. Make sound decisions on everyday issues and problems. Requires specific product knowledge depending on the Department.

Key Responsibilities & Essential Functions:

• Assist in ordering
• May assist in writing weekly Department schedule
• Identify and address high priority activities first
• Communicate clear expectations for assignments
• Delegate responsibility to appropriate Partners
• Provide excellent customer service
• Maintain operating effectiveness
• Ensure that all federal, state, and company regulations and standards for product freshness, safety, refrigeration, and sanitation are met
• Maintain standards in shrink, safety, and inventory control
• Assist in merchandising the department to maximize sales
• Use suggestive selling techniques to maximize sales

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements:

Work Experience:

• Typically requires 5-8 years experience
• Previous retail/restaurant experience

Knowledge/Skills/Abilities:

• Knowledge of department product, food preparation, and equipment
• Extensive knowledge of specialty food products and food preparation is essential
• Strong customer service skills
• Passion for food
• Excellent interpersonal and communication skills
• Ability to work in fast paced environment
• Ability to work in extreme temperatures

Licenses/Certifications:

• Materials Handling Equipment certification

Physical Demands & Working Conditions:

• Must be able to manage in excess of 25 lbs., up to 50 lbs

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised:

2/1/2004