Central Market (Southlake) Chefs Case Sales Lead - Full time

Central Market; Southlake (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Central Market in Texas seeks a Sales Lead with extensive knowledge of department products and food preparation. The role requires 5+ years of retail or restaurant experience and a demonstrated ability to deliver exceptional customer service in a fast-paced environment.

The candidate will assist in ordering, scheduling, and departmental operations, while upholding safety, sanitation, and quality standards. Strong communication and leadership skills are essential to succeed.

Qualifications

• 5+ years experience in retail or restaurant environments.
• Knowledge of department product, food preparation, and equipment.
• Strong customer service and communication skills.
• Ability to work in a fast-paced environment and in extreme temperatures.

Responsibilities

• Assist in ordering and department operations.
• May assist in writing weekly department schedule.
• Identify and address high-priority activities first.
• Communicate clear expectations for assignments; delegate appropriately.
• Provide excellent customer service and maintain standards for product freshness, safety, refrigeration, and sanitation.
• Support merchandising to maximize sales and use suggestive selling techniques.

Skills

Customer service

Interpersonal skills

Communication skills

Knowledge of department product

Food preparation

Fast-paced environment

Ability to work in extreme temps

Job description

Overview

Central Market is a specialty grocery that started in Austin, Texas in 1994, and has grown to multiple locations across the state. What makes Central Market one of the freshest markets in the country - Try a sumptuous selection of everything edible, for starters. We go straight to the source to bring you the finest food and drink the world has to offer. With hundreds of cheeses, thousands of wines, acres of produce, and aisles of experts, Central Market is a foodie’s wonderland. Our commitment beyond the plate is another reason we’re a cut above. We believe food is a way of uniting families and communities, of preserving cultures, and of starting new traditions. Each of our stores is a market in the truest sense and is a place to exchange goods, services, and ideas for those really into food.

Responsibilities

Job Summary: A Sales Lead will be responsible for applying advanced skills in procedures and techniques specific to area of specialization. May carry out supervisory responsibilities. Order assigned products to maximize sales. Possess and convey a culinary level of food expertise.

Work under minimal supervision and from detailed verbal and written instructions. Apply accepted guidelines, rules and procedures to decisions. Continually monitor and immediately address problems. Make sound decisions on everyday issues and problems. Requires specific product knowledge depending on the Department.

Key Responsibilities & Essential Functions

• Assist in ordering
• May assist in writing weekly Department schedule
• Identify and address high priority activities first
• Communicate clear expectations for assignments
• Delegate responsibility to appropriate Partners
• Provide excellent customer service
• Maintain operating effectiveness
• Ensure that all federal, state, and company regulations and standards for product freshness, safety, refrigeration, and sanitation are met
• Maintain standards in shrink, safety, and inventory control
• Assist in merchandising the department to maximize sales
• Use suggestive selling techniques to maximize sales

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Work Experience

Qualifications & Key Requirements

• 5+ years 5-8 years experience - Required
• Previous retail/restaurant experience - Required

Knowledge/Skills/Abilities

• Knowledge of department product, food preparation, and equipment - Required
• Extensive knowledge of specialty food products and food preparation is essential - Required
• Strong customer service skills - Required
• Passion for food - Required
• Excellent interpersonal and communication skills - Required
• Ability to work in fast paced environment - Required
• Ability to work in extreme temperatures - Required

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Licenses & Certifications

• Materials Handling Equipment certification - Required

Physical Demands & Working Conditions

• Must be able to manage in excess of 25 lbs., up to 50 lbs

Last revised: 2/1/2004